Regional HR Shared Services & Mobility Lead (EMEA)

Trendyol Group; Dubai; Hybrid; AED 360,000 - 720,000; Full time

Benefits offered by this job

Hybrid working model with flexibility

Training allowance & LMS access

Global team exposure

Job summary

Trendyol Group is seeking a detail-oriented HR Operations and Mobility Lead to manage end-to-end employee lifecycle, mobility, and regulatory compliance across UAE and selected EMEA regions.

You will act as the operational link between internal teams, expatriate employees, vendors, and UAE government platforms, ensuring flawless visa processing, WPS compliance, and audit readiness.

Qualifications

• Bachelor’s degree in HR, Business Admin, Management, or related field.
• Extensive experience in HR operations, shared services, or global mobility across multi-country EMEA.
• In-depth knowledge of UAE labor laws, free-zone regulations, NAFIS (Emiratisation), GPSSA pension management, and WPS processes.
• Proven track record of working with UAE government portals (MOHRE, GDRFA, ICP), external PROs, relocation vendors, and EOR providers.
• Strong organizational skills with a focus on data accuracy, regulatory compliance, and audit readiness.
• Adaptable and clear communicator, comfortable prioritizing complex operational tasks in an agile workspace.
• Fluency in both English and Arabic.

Responsibilities

• Manage end-to-end UAE immigration and mobility processes including visas and work permits.
• Oversee HR administration on UAE platforms (MOHRE, GDRFA, ICP, UAE Pass, NAFIS, GPSSA, WPS).
• Lead lifecycle operations for UAE and EMEA hires with audit-ready records.
• Coordinate Emiratisation (NAFIS) and GPSSA pension contributions with Finance.
• Ensure WPS compliance by reconciling MOHRE salaries with payroll.
• Coordinate health insurance enrollments and vendor invoice validations.
• Support digitization and standardization of HR processes across EMEA.

Skills

HR operations

Global mobility

UAE labor laws

UAE government portals

Audit readiness

Data accuracy

Arabic fluency

English fluency

Communication

Organizational skills

Education

Bachelor’s degree in HR/Business Admin

Tools

MOHRE platform

GDRFA platform

ICP portal

NAFIS

GPSSA pension system

WPS payroll system

Job description

At Trendyol HR, we put people at the heart of everything we do. We expand our global talent network, support talent development, and foster an inclusive culture.

Working closely with all teams, we shape and sustain a work environment where people can thrive, while understanding needs and turning them into effective solutions.

Through data- and autonomy-driven processes, we continuously improve how we work and strengthen our culture, building an agile organization that advances our values.

We are seeking a detail-oriented and collaborative HR Operations and Mobility Lead to manage end-to-end employee lifecycle processes, corporate mobility, and statutory compliance across the UAE and selected EMEA regions. In this role, you will act as the key operational link between internal teams, expatriate employees, external vendors, and UAE government platforms. By ensuring flawless execution of visa processes, pension contributions, WPS compliance, and onboarding, you will help build an exceptional employee experience while maintaining strict audit readiness and operational excellence.

Responsibilities

• Manage end-to-end UAE immigration and mobility processes, including visas, work permits, free-zone clearances, and international assignee relocations.
• Oversee HR administration on official UAE platforms, including MOHRE, GDRFA, ICP, UAE Pass, NAFIS, GPSSA, and WPS portals.
• Lead complete employee lifecycle operations (onboarding to offboarding) for UAE and designated EMEA hires, maintaining audit-ready records.
• Facilitate Emiratisation (NAFIS) processes and coordinate monthly GPSSA pension registrations and contributions with finance and payroll.
• Ensure full WPS compliance by reconciling MOHRE contractual salaries against payroll records and executing timely salary payments.
• Coordinate health insurance enrollments, issue standard employee documentation, and manage vendor invoice validations.
• Support process digitization, system standardization, and broader HR operational projects across the EMEA region.

Expected Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Management, or a related field.
• Extensive experience in HR operations, shared services, or global mobility, with direct exposure to multi-country EMEA environments.
• In-depth practical knowledge of UAE labor laws, free-zone regulations, NAFIS (Emiratisation), GPSSA pension management, and WPS processes.
• Proven track record of working with UAE government portals (MOHRE, GDRFA, ICP), external PROs, relocation vendors, and EOR providers.
• Strong organizational skills with a focus on data accuracy, regulatory compliance, and audit readiness.
• Adaptable and clear communicator, comfortable prioritizing complex operational tasks in an agile workspace.
• Fluency in both written and spoken English and Arabic is required.

What We Offer

• Hybrid working model with flexibility: a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.
• Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.
• Responsibility from day one: Take full ownership from the start in a culture where every voice is heard and valued.
• A diverse, international team: Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.
• Opportunities to grow with the best: Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.
• Meaningful connections beyond tasks: Be part of team rituals, events, and social activities that help us stay connected and inspired.