Regional Finance Operations Specialist

SmartRecruiters, Inc.; Dubai; On-site; AED 180,000 - 280,000; Full time

Job summary

Digital Virgo is seeking a Digital Marketing & Business Analyst to support the growth of our digital services by combining business analysis, marketing coordination, and operational project management.

You will work across regional finance operations, customer invoicing, accounts receivable/payable, and month-end closing, coordinating with external accountants and internal teams to ensure accurate reporting and timely delivery using Workday and OneStream.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or related field.
• Three to five years hands-on accounting or finance operations experience.
• Experience in multi-entity, international, or regional environments; UAE or GCC exposure is a strong advantage.
• Experience coordinating with external accountants, bookkeepers, auditors, or shared-service teams.
• Fluent English, spoken and written, is mandatory. Arabic is an advantage; French is a plus.

Responsibilities

• Manage regional day-to-day finance operations across the Gulf region and act as an operational finance contact for internal teams, customers, suppliers, bookkeepers, and external accountants.
• Maintain finance calendars, operational trackers, pending-action lists, and complete supporting documentation.
• Follow up on incomplete, delayed, or incorrectly processed finance items and drive routine matters to resolution.
• Escalate material, unusual, overdue, or technically complex matters to the Regional Financial Controller.
• Collect billing information and supporting data from account managers and relevant business teams.
• Review billing inputs for completeness, accuracy, legal entity, currency, contractual support, and billing period.
• Create customer invoices in Workday when required and coordinate invoice preparation by bookkeepers or external accountants where applicable.
• Arrange signatures, company stamps, supporting schedules, customer-portal submissions, and other administrative requirements.
• Send invoices to the correct customer contacts, retain submission evidence, and maintain a complete regional billing register.
• Track rejected invoices, missing documentation, corrections, cancellations, and credit-note requests.
• Send invoices and statements of account and follow up on routine receivables actions.
• Obtain remittance information and support accurate allocation of customer receipts.
• Investigate routine differences between customer records, invoices, and payments.
• Track disputed, overdue, and partially paid invoices and elevate significant collection delays, customer disputes, and credit-risk matters.
• Support the preparation and maintenance of unbilled listings and other revenue-related schedules where applicable.
• Support supplier onboarding and supplier master-data creation in Workday, ensuring documentation is complete and changes are independently reviewed and approved.
• Review supplier invoices for basic accuracy, legal-entity details, tax information, supporting documents, and evidence of approval.
• Create supplier bills in Workday when required and coordinate bill booking and corrections with bookkeepers or external accountants.
• Respond to routine supplier queries regarding invoice and payment status.
• Track urgent, rejected, blocked, or incomplete invoices and follow up on corrective actions.
• Coordinate the regional month-end close calendar and follow up on assigned deadlines and cut-offs.
• Ensure routine customer and supplier transactions are processed before the applicable cut-off.
• Prepare assigned balance-sheet reconciliations and supporting schedules and review reconciliations prepared by bookkeepers or external accountants.
• Support schedules for accruals, prepayments, deferred balances, fixed assets, banks, intercompany accounts, and other assigned accounts.
• Prepare or post approved routine journal entries.
• Investigate routine reconciliation differences and follow up on corrective entries.
• Support Workday and OneStream reporting activities as required.
• Communicate regularly with external accountants and bookkeepers regarding transaction processing, reconciliations, reporting, and close deadlines.
• Provide the information and supporting documents required for accounting entries and follow up on open requests.
• Escalate material balances, accounting judgments, and persistent delays to the Regional Financial Controller.
• Coordinate intercompany invoicing and supporting documentation.
• Maintain intercompany transaction and balance schedules.
• Investigate routine intercompany differences, follow up on corrective actions, and support their resolution through the month-end close process.
• Escalate material, aged, or technically complex intercompany matters.
• Provide internal support to the Regional Financial Controller for audit and review requests.
• Compile ledger extracts, reconciliations, invoices, contracts, approvals, and other supporting documents in a complete and traceable manner.
• Maintain organized finance records and contribute to consistent application of approval and documentation controls.

Tools

Workday

OneStream

Job description

Digital Virgo is seeking a Digital Marketing & Business Analyst to support the growth of our digital services by combining business analysis, marketing coordination, and operational project management.

You will work across regional finance operations, customer invoicing, accounts receivable/payable, and month-end closing, coordinating with external accountants and internal teams to ensure accurate reporting and timely delivery using Workday and OneStream.