Regional Director, AI Solutions Consulting (MEA)

Genesys; Dubai; Hybride; AED 180 000 - 280 000; Plein temps

Avantages offerts par ce poste

AI at scale

Flexible culture

Growth & learning

Volunteer time

Wellbeing programs

Résumé du poste

Genesys seeks a Director, Solutions Consulting to lead a geographically distributed team across Saudi Arabia, UAE, and South Africa. The role shapes regional strategy, capabilities, and execution, aligning customer priorities with differentiated Genesys solutions in AI, cloud, and digital CX.

You will partner with Sales leadership to drive go-to-market success, strengthen executive engagements, and accelerate sustainable regional growth across MEA. Fluency in English and Arabic is essential.

Qualifications

• 10+ years in Solutions Consulting, Technical Sales, or related roles.
• Experience leading geographically distributed teams across markets.
• Proven track record partnering with Sales and senior leaders on complex opportunities.
• Strong background in AI, CCaaS, customer and employee experience.
• Executive communication and data-driven storytelling skills.
• Fluency in English and Arabic.

Responsabilités

• Lead a high-performing, geographically distributed Solutions Consulting team across SA, UAE, and SA.
• Own end-to-end Solutions Consulting strategy for the region.
• Drive an AI-first culture with continuous innovation and adoption of AI capabilities.
• Partner with Sales and regional leaders to influence go-to-market strategy and opportunity execution.
• Elevate team expertise to connect Genesys capabilities with customer priorities.
• Ensure alignment between customer priorities and tailored, data-driven solutions.

Connaissances

Solutions Consulting

Leadership

AI/CCaaS

Executive communication

Arabic language

English language

Formation

Bachelor's degree in a technical field

Description du poste

Genesys seeks a Director, Solutions Consulting to lead a geographically distributed team across Saudi Arabia, UAE, and South Africa. The role shapes regional strategy, capabilities, and execution, aligning customer priorities with differentiated Genesys solutions in AI, cloud, and digital CX.

You will partner with Sales leadership to drive go-to-market success, strengthen executive engagements, and accelerate sustainable regional growth across MEA. Fluency in English and Arabic is essential.