Regional Air & Ocean Systems & Process Lead

Abu Dhabi Ports

United Arab Emirates

On-site

AED 480,000 - 720,000

Full time

3 days ago

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Job summary

Noatum Logistics, part of AD Ports Group, seeks a Senior Manager Regional Air & Ocean Systems Process in the United Arab Emirates to lead deployment of standardized freight processes and system enhancements across the region.

You will coordinate UAT, master data readiness, training and change management, while partnering with country teams to improve efficiency, data integrity and EBIT through automation and scalable solutions.

Qualifications

Bachelor’s or master’s degree in Business, Logistics, Supply Chain Management or equivalent.
Fluency in English; knowledge of additional languages is a plus.
Overall 10+ years of progressive experience in air and ocean freight forwarding operations.
Proven experience in business process management and process standardization.
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Proven experience supporting regional process improvement and system implementation projects.
Experience with freight forwarding platforms, digital transformation initiatives, and process standardization programs.
Ability to manage multiple stakeholders across countries and functions.
Experience in training, change management, and user adoption initiatives.
Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity

Responsibilities

Drive the implementation and continuous improvement of standardized Air & Ocean Freight processes across the region.
Ensure consistent execution of regional SOPs, operational controls, and best practices.
Monitor process adherence and data quality, identifying improvement opportunities and corrective actions.
Support governance reviews, audits, and compliance assessments.
Drive and enforce compliance with regulatory, commercial, and operational standards across the regional Air & Ocean Freight organization.
Coordinate UAT, data readiness, and implementation activities.
Lead master data collection, validation, and readiness activities for system implementations and enhancements.
Monitor system utilization and user adoption to realize business benefits.
Identify and implement initiatives to improve productivity and reduce cycle times.
Partner with country and functional teams to drive continuous improvement programs.
Monitor performance to improve quality, profitability, and service delivery.