Recreation Supervisor

Rotana Hotels; Dubai; On-site; AED 78,000 - 123,000; Full time

Job summary

Rotana Hotels in Dubai is seeking a dynamic Recreation Supervisor to oversee the club’s facilities and staff in the absence of the Assistant Recreation Manager. You will ensure health club standards, safety, cleanliness and guest service align with our brand.

Ideal candidates hold a diploma/degree in sports or leisure, are fluent in English, and can contribute to sales by solving problems and delivering exceptional customer care. Computer literacy is an advantage.

Qualifications

• Diploma/degree in sports or leisure is preferred.
• Fluency in written and spoken English is required.
• Ability to contribute to sales activities and solve problems effectively.

Responsibilities

• Daily briefing with Recreation Manager and staff.
• Enforce club rules and regulations.
• Update and develop SOPs for all work areas and ensure staff training.
• Understand facilities, memberships and services offered.
• Implement cleaning and maintenance checklists.
• Ensure club is clean, safe and properly set up.
• Ensure guest adherence to club rules and regulations.
• Prepare weekly duty roster.

Skills

Customer care

Leadership

Teamwork

Adaptability

Education

Diploma / degree in sports or leisure

Tools

Computer literacy

Job description

Job Description:

We are currently looking for dynamic, and self motivated Recreation professionals who want to move their careers forward.

As a Recreation Supervisor you are responsible to supervise the club’s facilities and employees in the absence of the Assistant Recreation Manager and ensure that all health club area responsibilities are carried out in an efficient and timely manner, whereby your role will include key responsibilities such as-

• Daily briefing with Recreation Manager / Assistant Recreation Manager and employees
• Completely understand and enforce club’s rules and regulations
• Update and develop SOP’s for all work areas and ensure all employees are fully trained to perform their duties as per the standards
• Understand and be familiar with all the facilities, memberships and services provided
• Implement a daily / weekly / monthly cleaning and maintenance check list for all relevant employees and ensure it is acted upon
• Ensure the club is clean and tidy and the set up of the club is proper at all times
• Ensure all safety and cleaning standards are maintained throughout the daily operation
• Ensure that guest adhere to all club’s rules and regulations
• Responsible for preparing the weekly duty roster

Education, Qualifications & Experiences

You should ideally have a diploma / degree in the sports / leisure field with previous similar work experiences. You must also have fluency in both written and spoken English and positively contribute to sales activities thereby maximizing revenue along with the ability to solve problems effectively. Computer knowledge is an advantage.

Knowledge & Competencies

The ideal candidate will be a positive, sportive and proactive individual with an outgoing, charismatic and approachable character and with a high aptitude for customer care, good leadership skills and the capability to motivate and guide. You have the ability to develop and build relationships easily, while possessing following additional competencies-

• Understanding Hotel Operations
• Teamwork
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Effective Communication
• Adaptability
• Customer Focus
• Driving for Results