Recreation Manager

Al Wathba Investment L.L.C; Dubai; On-site; AED 201,000 - 357,000; Full time

Job summary

Anantara The Palm Dubai Resort is seeking a seasoned Sports & Recreation leader to oversee daily operations and elevate guest experiences. You will design engaging activities that reflect local culture, ensure safety standards, train staff, and collaborate with other departments to maximize spa and hotel revenue.

Fluency in English required; CPR/First Aid preferred; prior luxury resort experience in the UAE is a plus.

Qualifications

• :

Responsibilities

• Oversee daily operations of the Sports & Recreations department.
• Create unique recreation activities aligning with local culture and offerings of the area.
• Position the sports and leisure offering as a differentiator and competitive advantage for the hotel.
• Ensure outsourced service providers meet quality standards.
• Lead the Anantara Children program and ensure safety compliance.
• Train attendants and supervise staff involved in activities.
• Monitor program success via participation and guest feedback.
• Prepare yearly budget for the department and drive revenues.

Skills

Leadership

Team development

Guest engagement

English fluency

CPR and First Aid

Job description

Job Location: Anantara The Palm Dubai Resort

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people. Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.

KEY DUTIES AND RESPONSIBILITIES

• Oversee the smooth running of the Sports & Recreations department on a day-to-day basis to achieve the highest possible levels of guest satisfaction.
• Create new, unique and interesting recreation activities that draw upon the best cultural, sporting or other offerings of the area in which the hotel is located.
• To continually be positioning the sports and leisure offering as a differentiator and a point of competitive advantage for the hotel.
• Ensure outsourced service providers are of good quality.
• To have complete knowledge of the products and services offered by the hotel.
• To lead the implementation of all health and safety codes in the sports and leisure activities of the hotel, and to take full and complete care of children.
• Take the lead on the Anantara Children program.
• Ensure that all activities are performed in a safe environment using proper safety techniques.
• Train and assist in the evaluation of attendants who work with fitness programs.
• Supervise instructors and all other associates help with any activities or functions arranged via Sports & Recreations.
• Use qualified attendants in all areas where relevant qualifications are required, i.e. Fitness leader, Aerobics Instructors, Lifeguard.
• Monitor the success of the activity’s programs through the number of participants per scheduled event and through guests’ feedback.
• Make necessary adjustments to maintain top quality, fun-filled and original programs for hotel guests.
• Prepare and circulate clear information to guests of the events offered by the hotel in conjunction with the Anantara Concierge.
• Work closely to promote our Spa offering to ensure that we maximize guest satisfaction and hotel revenue by enabling our guests to experience our spa.
• Develop and maintain a strong working environment with the other departments.
• Ensure appropriate staffing given the activities on offer and the guest mix in the hotel.
• Ensure proper accounting procedures are followed when collecting charging fees for Sports & Recreations.
• Be prepared to assume other Sports & Recreations duties or responsibilities as requested by management.
• Prepare yearly budget for department.
• Drive revenues of the department.

Qualifications

• Previous experience in a similar role at a luxury resort or hotel in the UAE.
• Strong leadership and team development skills.
• Excellent communication skills and guest engagement abilities.
• Fluency in English; additional languages are an advantage.
• CPR and First Aid certification (preferred or willing to obtain).