Recreation Attendant - InterContinental Abu Dhabi

InterContinental Hotels Group; United Arab Emirates; On-site; AED 60,000 - 90,000; Full time

Benefits offered by this job

Room discounts

Training programs

Wellbeing support

Job summary

InterContinental Abu Dhabi is seeking a friendly Recreation Attendant to welcome guests, assist around pool and beach areas, and maintain the presentation of our recreation facilities.

In this role you will help ensure a safe, relaxing, and memorable experience, support guests with information, towels, and equipment, and work with Lifeguards, Housekeeping, and other teams to uphold service standards.

Qualifications

• Friendly, energetic and service-oriented behavior.
• Good communication and interpersonal skills.
• Awareness of cleanliness, safety and presentation standards.
• Proactive in anticipating guest needs and supporting team.

Responsibilities

• Welcoming guests and assisting with information about recreation facilities and services.
• Providing towels and recreational items, replenishing as required.
• Setting up and maintaining pool, beach and other recreation areas to hotel standards.
• Ensuring sun loungers, umbrellas and equipment are clean and presentable.
• Checking recreation areas for cleanliness, safety, and maintenance issues and reporting them.

Skills

Guest service

Communication

Teamwork

Safety awareness

Job description

At InterContinental Abu Dhabi, we are passionate about creating memorable experiences through genuine hospitality, thoughtful service, and attention to detail. We are currently looking for an energetic, friendly, and service-oriented Recreation Attendant to join our Recreation team.

A little taste of your day-to-day:

As a Recreation Attendant, you will play an important role in ensuring our guests enjoy a safe, relaxing, and memorable experience across our recreational facilities. Whether welcoming guests, assisting around the pool and beach areas, or maintaining the presentation of our facilities, you will help create an environment where guests can relax and enjoy their time with us.

• Welcoming guests warmly and assisting them with information about our recreation facilities and services.
• Providing towels and other recreational items to guests and ensuring they are collected and replenished as required.
• Setting up and maintaining pool, beach, and other recreation areas according to hotel standards.
• Ensuring sun loungers, umbrellas, towels, and surrounding areas remain clean, organized, and presentable throughout the day.
• Regularly checking recreation areas and promptly addressing any cleanliness, maintenance, or safety concerns.
• Assisting guests with general enquiries and responding to requests in a friendly and professional manner.
• Maintaining good knowledge of recreation facilities, operating hours, activities, hotel services, and relevant guest information.
• Supporting the team in organizing recreational activities and special events when required.
• Monitoring recreation areas and ensuring hotel rules and safety procedures are followed.
• Remaining alert to potential hazards and promptly reporting safety concerns or incidents to the appropriate supervisor.
• Coordinating closely with Lifeguards, Recreation colleagues, Housekeeping, Engineering, Security, and other departments when required.
• Ensuring recreation equipment is handled, stored, and maintained appropriately.
• Maintaining cleanliness and organization of storage areas, equipment, and workspaces.
• Supporting opening and closing procedures for recreation facilities.
• Following all hotel health, safety, hygiene, and security procedures.
• Maintaining professional grooming and presentation standards at all times.
• Demonstrating IHG values through positive, respectful, and genuine interactions with guests and colleagues.

What we need from you:

• Previous experience as a Recreation Attendant, Pool Attendant, Beach Attendant, or in a similar guest-facing hospitality role.
• Previous experience within a hotel, resort, beach club, or recreation environment would be an advantage.
• A friendly, energetic, and approachable personality.
• Good communication and interpersonal skills.
• A genuine passion for guest service and hospitality.
• Strong awareness of cleanliness, safety, and presentation standards.
• A proactive approach with the ability to anticipate guest needs.
• The ability to work effectively both independently and as part of a team.
• The ability to work outdoors and meet the physical requirements of the role.
• Basic knowledge of recreation and pool safety procedures would be an advantage.
• First Aid or relevant safety certification would be an advantage.
• Flexibility to work different shifts, including early mornings, evenings, weekends, and public holidays.
• Good working knowledge of English; additional languages would be an advantage.

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the teamthe room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeingframework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.