Receptionist/Sales

ADC; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A company in the service industry in Dubai is seeking a Receptionist/Sales to manage front desk interactions, provide outstanding customer service, and support sales initiatives. Candidates should have at least 2 years of experience in similar roles, strong communication skills, and a sales-oriented mindset. The ideal candidate will support promotional activities, drive customer satisfaction, and contribute to business growth.

Qualifications

• 2+ years’ experience in front desk, customer service, or sales roles.
• Strong verbal and written communication skills.
• Professional appearance and positive attitude.

Responsibilities

• Greet guests and manage front desk interactions with professionalism.
• Answer calls, handle inquiries, and manage reservations or bookings.
• Provide product or service information to support sales.

Skills

Communication skills

Organizational skills

Sales-oriented mindset

Education

High school diploma or equivalent

Diploma/degree in Business or Hospitality

Tools

MS Office Suite

Basic CRM systems

Job description

SpecialismProject Management / Operations / Strategy

The Receptionist/Sales combines front desk responsibilities with customer engagement and sales support. This role involves greeting guests, managing reservations or inquiries, and providing product or service information to encourage sales. Excellent communication and interpersonal skills are vital for delivering outstanding customer service and driving revenue. In addition to handling administrative tasks such as answering calls and managing bookings, the Receptionist/Sales coordinates with sales and marketing teams to follow up on leads and assist with promotions. Strong organizational skills, a friendly demeanor, and a sales-oriented mindset are essential to maximize customer satisfaction and business growth.

Responsibilities

• Greet guests and manage front desk interactions with professionalism
• Answer calls, handle inquiries, and manage reservations or bookings
• Provide product or service information to support sales
• Coordinate with sales and marketing teams to follow up on leads
• Assist with promotions and promotional campaigns
• Deliver excellent customer service to maximize satisfaction and revenue

Qualifications

• High school diploma or equivalent; diploma/degree in Business, Hospitality, or related field preferred
• 2+ years’ experience in front desk, customer service, or sales roles
• Strong verbal and written communication skills
• Proficient in MS Office Suite and basic CRM systems
• Ability to multitask and manage time effectively
• Professional appearance and positive attitude
• Sales-oriented mindset with a focus on customer satisfaction
• Strong organizational skills and attention to detail