Receptionist Host - Radisson Resort Ras Al Khaimah

Radisson Collection; Ras Al Khaimah; On-site; AED 50,000 - 73,000; Full time

Benefits offered by this job

Hotel discounts

Local country perks and rewards

Job summary

Radisson Hotel Group in Ras Al Khaimah is seeking a Receptionist to be the welcoming face of our hotel, guiding guests through self-check-in/check-out kiosks and sharing local insights.

You’ll be the go-to person for hotel services and amenities, resolve guest questions quickly, connect guests with the right departments, and support the Front Office to maintain a lively, guest-centric flow, radiating Radisson energy.

Qualifications

• Experience in guest-facing roles or hospitality environments.
• Comfort with using IT systems and hotel software.
• Strong communication skills in English; Russian is a plus.

Responsibilities

• Guide guests through self-check-in and check-out kiosks.
• Be the go-to person for hotel services, amenities and city happenings.
• Quickly resolve guest questions and hiccups before they escalate.
• Connect guests with the right departments to ensure smooth service.
• Support Front Office with operational tasks to maintain energy and flow.
• Radiate Radisson energy in every interaction.

Skills

People interaction

Customer service

IT systems

English

Russian advantage

Job description

Job Description:

Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

The Receptionist / Host role

Every Moment Matters, and you’ll be right in the spotlight:

• guiding Guests through our self-check-in and check-out kiosks so the journey starts smoothly,
• being the go-to person for everything our hotel has to offer — services, amenities, happenings and what’s hot in the city,
• jumping in with enthusiasm to solve guest questions and small hiccups before they become big ones,
• connecting Guests with the right departments when needed, making the whole Hotel feel like one big Team on their side,
• supporting the Front Office with essential operational tasks that keep the energy up and the flow seamless,
• ensuring every interaction radiates Radisson energy - authentic, fun and flexible.

As Receptionist, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!

Qualifications

Are you?

• One to impress? Dynamic? Love people interaction with the skill to mix it up!
• Innovative? Creative with a positive mindset, love a challenge because you know there is always a solution
• Engaging, self-motivated and love guests, we all do
• Genuine? Want to be yourself? We love that and won’t change that, promise!
• Experienced of working with IT systems and all things technology?
• Go well with English and Russian would be added advantage

Passionate for Music, Art and Fashion? We want to talk to you!

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development - helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference - in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.