Receptionist

MIRA CONSTRUCTION L.L.C; United Arab Emirates; On-site; AED 55,800 - 89,280; Full time

Benefits offered by this job

Competitive salary package

Health insurance

Career growth opportunities

Annual leave

UAE labor law benefits

Job summary

MIRA CONSTRUCTION L.L.C is seeking a professional Receptionist to join our medical clinic in Dubai. The ideal candidate will be the first point of contact for patients and visitors, ensuring a welcoming experience while efficiently managing front-desk operations. Previous experience in a medical environment is essential.

The role involves greeting patients, managing appointments, verifying insurance, and assisting with administrative tasks. The position offers a competitive salary and benefits including health insurance and career growth opportunities within the healthcare sector.

Qualifications

• Minimum 2 years of experience as a Receptionist, Front Desk Executive, or Patient Coordinator in a healthcare facility.
• Currently based in Dubai, UAE.
• Excellent verbal and written communication skills in English.
• Proficient in Microsoft Office and clinic/hospital management software.
• Professional appearance and positive attitude.

Responsibilities

• Greet and assist patients, visitors, and healthcare professionals courteously.
• Manage patient appointments and inquiries promptly and professionally.
• Register new patients and maintain accurate patient records.
• Handle check-ins/outs, including billing and payment collection.
• Coordinate with medical staff to ensure smooth daily operations.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Interpersonal skills

Tools

Microsoft Office

Clinic management software

Job description

We are seeking a professional, well-presented, and customer-focused Receptionist to join our medical clinic in Dubai. The ideal candidate will be the first point of contact for patients and visitors, ensuring a welcoming experience while efficiently managing front‑desk operations. The successful candidate must have previous experience working in a medical clinic, hospital, healthcare center, or similar healthcare environment and possess excellent communication and organizational skills.

Key Responsibilities

• Greet and assist patients, visitors, and healthcare professionals in a courteous and professional manner.
• Manage patient appointments, cancellations, and rescheduling through the clinic management system.
• Answer incoming phone calls, emails, and inquiries promptly and professionally.
• Register new patients and maintain accurate patient records.
• Verify insurance details and coordinate with insurance providers when required.
• Handle patient check‑ins and check‑outs, including billing and payment collection.
• Coordinate with doctors, nurses, and administrative staff to ensure smooth daily operations.
• Maintain confidentiality of patient information in compliance with healthcare regulations.
• Ensure the reception area remains clean, organized, and welcoming.
• Assist with administrative tasks, documentation, filing, and reporting as required.

Benefits

• Competitive salary package.
• Professional and supportive work environment.
• Career growth opportunities within the healthcare sector.
• Annual leave and UAE labor law benefits.
• Health insurance and other company benefits as applicable.

We would love to hear from you if you are passionate about providing exceptional patient service and have experience in healthcare front‑desk operations.

Qualifications

• Minimum 2 years of experience as a Receptionist, Front Desk Executive, or Patient Coordinator in a medical clinic, hospital, dental clinic, or healthcare facility.
• Currently based in Dubai, UAE.
• Excellent verbal and written communication skills in English.
• Proficient in Microsoft Office and clinic/hospital management software.
• Strong customer service and interpersonal skills.
• Ability to multitask and work efficiently in a fast‑paced healthcare environment.
• Professional appearance and positive attitude.
• Knowledge of medical terminology and insurance processes will be an advantage.
• Arabic language skills are a plus.