Receptionist

Harrow International School Dubai; Dubai; On-site; AED 72,000 - 96,000; Full time

Job summary

Harrow International School Dubai is seeking an exceptional Receptionist to join our founding team and help create a warm, welcoming, and highly professional experience for every member of our school community.

Reporting to the administration, you will greet visitors, answer calls, manage the switchboard, support the administrative team with Word and Excel, and assist in events while upholding safeguarding and data protection standards.

Qualifications

• Minimum 2 years in a similar reception/administrative role.
• Fluent English written and spoken.
• Strong telephone manner and customer service skills.
• Highly organized and professional.

Responsibilities

• Welcome visitors and register them following safeguarding procedures.
• Operate the school switchboard.
• Handle incoming phone and email inquiries from parents and public.
• Receive parcels and manage outgoing post.
• Create and distribute the daily briefing.
• Support administrative tasks such as photocopying and filing.
• Assist with school events and deadlines under pressure.
• Maintain data protection and confidentiality.

Skills

English proficiency

Telephone etiquette

Organizational skills

MS Office

Customer service

Professional appearance

Reception tasks

Education

General education

Tools

Microsoft Word

Microsoft Excel

Job description

Taaleem is committed to safeguarding and promoting the welfare of children. We hold ourselves to a high standard of effective practices in relation to child protection and we are committed to safeguarding and promoting the welfare of children. We expect all staff to share this commitment.

All successful applicants must be willing to undergo enhanced child protection screening appropriate to the post, including various background checks including, receipt of high-quality references, proof of relevant qualifications, identification and police checks, including overseas checks. No member of staff will be able to start until these checks are complete and this process takes, on average, a month.

Harrow International Dubai is seeking an exceptional Receptionist to join our founding team and play an important role in creating a warm, welcoming, and highly professional experience for every member of our school community.

As part of our founding team, you will play a pivotal role in building a vibrant and inclusive community where the learning of every individual is at the heart of daily life. Guided by the Harrow values, our staff will create an environment in which every pupil is nurtured, challenged, and empowered to achieve their very best.

Key Responsibilities

• Welcome visitors to the school and register them, following student protection procedures
• Operate the school switchboard
• Respond to telephone/email enquiries from parents and public
• Receive parcels and deliveries; ranking outgoing post and arranging special deliveries when necessary
• Use Microsoft packages, particularly Word and Excel, to help support the school’s administrative team
• Assist with all administrative duties such as photocopying, filing, etc.
• Assist in locating students when reported “missing” from class
• Understand data protection and confidentiality
• Create and distribute the school’s daily briefing
• Work to deadlines in a calm and confident manner when under pressure
• Assist with school events such as Parent Open Days and School Performances.
• Carry out any such task as shall be deemed necessary to the smooth running of the school.
• Perform any other duty upon request

Who Are We Looking For

Education:

Good general education appropriate to the post.

Experience:

A minimum of 2 years working in a similar field

• Excellent command of the English language, both written and verbal.
• Excellent telephone manner.
• Highly organized.
• Experienced in Microsoft.
• Good-natured.
• Well-groomed and courteous
• Understanding of general reception tasks with excellent customer facing skills.

Harrow Values

All staff are expected to conduct themselves in line with the School’s values which are: Courage, Honour, Humility and Fellowship. While the School’s values set out what matters most to us, the behaviours below are intended as a shared set of expectations to refer to, and standards to aspire to, in our dealings with others. They are the practical application of our values.

It is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children.

Equality, diversity and inclusion are values that are important to us at Taaleem. We believe in diversity of thought and actively welcome everyone regardless of their background to bring their valuable and relevant skills to our community.

This advertisement is posted on behalf of Harrow International School Dubai which is part of the group owned by Taaleem Holdings PJSC and independently operated under a licence to use the Harrow School brand. For further details of the relationship, please see the relationship statement on the harrowdubai.ae website. Accordingly, applicants should be aware that the employer will be part of Taaleem Holdings PJSC’s group and under its control and not Harrow School.