Receptionist (Temporary)

Aldar Academies; Abu Dhabi; On-site; AED 54,000 - 87,000; Full time

Job summary

Aldar Academies in Abu Dhabi is seeking an admissions receptionist to deliver high quality customer service to visitors and staff, guiding families through the admissions process.

The role requires a minimum secondary school certificate, 2 years in a school setting, and strong English skills; experience with non-native English students is valued. You will provide clerical support and assist with communications while upholding a professional, inclusive environment.

Qualifications

• Minimum secondary school certificate.
• At least two years of experience in a school setting.
• English language skills according to the school curriculum.
• A minimum of 2 years of experience in a customer focused role.
• Experience in the education field is preferred.
• Previous experience working with students whose English is not their first language.
• Passion for teaching and commitment to educating the whole child.
• A high level of professionalism and consideration of the well-being of children.
• Recent and consistent involvement in extra-curricular activities.
• Respect for all members of a school community irrespective of position, gender, age and ethnic background.
• A positive and solution-focused attitude to working life.
• A clean enhanced Disclosure and Barring Services check or police check.

Responsibilities

• Deliver high quality customer service to visitors and staff representing the Academy in a professional manner.
• Greet visitors in a friendly and helpful manner.
• Have a strong knowledge of the key information about the Academy.
• Offer guidance and assistance to parents through the student registration and admission process during the initial enquiry stage.
• Provide general clerical administrative support (e.g., updating attendance registers, photocopying, filing, faxing, completing standard forms, responding to routine correspondence).
• Undertake word-processing and other IT-based tasks (e.g., database, Excel, Internet research).
• Produce lists/information/data as required (e.g., class lists).
• Sort and distribute mail.
• Attend and participate in relevant meetings as required.
• Answer incoming calls and transfer them professionally following standard telephone etiquette.
• Ensure reception area is tidy with necessary stationery and materials.
• Provide accurate information in-person and via phone/email.
• Assist Admissions team with inbound/outbound calls.
• Log admissions enquiries into the MIS database.
• Perform other clerical receptionist duties such as filing, photocopying and printing.
• Arrange transportation for visitors when required.
• Provide accurate information about the schools, curriculum, education level and tuition fees.
• Respond to inquiries courteously and direct to appropriate personnel.
• Assist with tasks assigned by management.
• Undertake other duties as required.

Skills

Customer service

English language skills

Communication skills

Interpersonal skills

Problem solving

Professionalism

Student support

Education

Minimum secondary school certificate

Two-year experience in a school setting

Experience in education field preferred

Job description

b b b Minimum Qualifications b

Minimum Qualifications

• Minimum secondary school certificate
• At least two-year experience in a school setting
• English language skills according to the school curriculum
• Minimum Experience A minimum of 2 years of experience in a customer focused role
• Experience in the education field is preferred
• Job Specific Knowledge amp Skills Previous experience working with students whom English is not their first language
• Passion for teaching and commitment to educating the whole child
• A high level of professionalism and consideration of the well-being of children
• Recent and consistent involvement in extra-curricular activities
• Respect for all members of a school community irrespective of position gender age and ethnic background
• A positive and solution-focused attitude to working life
• A clean enhanced Disclosure and Barring Services check or police check

This job description is not all inclusive

Aldar Education reserves the right to amend this job description at any time

We are an equal opportunity employer

committed to a diverse and inclusive work environment

We are also mindful of our national development strategy and encourage UAE Nationals in their application at our company

Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment

Offers of appointment are subject to satisfactory references and police clearance

Main Duties

• Deliver high quality customer service to all visitors and staff representing the Academy in a professional manner
• Greet visitors in a friendly and helpful manner
• Have a strong knowledge of the key information about the Academy
• Offer guidance and assistance to parents through the student registration and admission process during the initial enquiry stage
• Provide general clerical administrative support e g updating attendance registers photocopying filing faxing completing standard forms responding to routine correspondence
• Undertake word-processing and other IT based tasks e g database excel Internet research
• Produce lists information data as required e g class lists
• Sort and distribute mail
• Attend and participate in relevant meetings as required
• Answer screen and forward incoming phone calls in a friendly and professional manner following our standard telephone etiquette protocol
• Ensure reception area is tidy and presentable with all necessary stationery and material e g pens forms and brochures
• Provide basic and accurate information in-person and via phone email
• Assist Admissions team with in-bound and out-bound calls
• Log admissions enquiries into the MIS data base
• Perform other clerical receptionist duties such as filing photocopying and printing
• Arrange transportation for visitors when require
• Provide accurate and comprehensive information about the schools including the curriculum education level and tuition fees
• Respond to telephone calls and enquiries courteously and direct calls to appropriate personnel using the Referral System
• Assist with tasks assigned as and when required by the management team
• Undertake any other reasonable duties within the overall function commensurate with the grading and level of responsibility of the post
• Perform other duties as requested by direct and dotted line reporting managers supervisors

Minimum secondary school certificate.

At least two-year experience in a school setting.

English language skills according to the school curriculum

A minimum of 2 years of experience in a customer focused role

Experience in the education field is preferred

Previous experience working with students whom English is not their first language

Passion for teaching and commitment to educating the whole child

A high level of professionalism and consideration of the well-being of children

Recent and consistent involvement in extra-curricular activities

Respect for all members of a school community, irrespective of position, gender, age and ethnic background

A positive and solution-focused attitude to working life

A clean enhanced Disclosure and Barring Services check or police check.