Receptionist

TU Holdings Group; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

TU Holdings Group is seeking a receptionist to be the first point of contact, delivering excellent customer service while managing the front desk and cash transactions. This role blends administrative duties with cash handling to support smooth daily operations and a well-organized environment.

The ideal candidate will greet customers, address inquiries, and assist in daily front-desk activities, ensuring a welcoming, efficient experience for clients and visitors.

Qualifications

• Experience in receptionist or cashier roles is preferred.
• Strong communication and problem-solving abilities.
• Attention to detail and accuracy in handling cash.

Responsibilities

• Greet customers warmly and ensure they feel welcomed.
• Answer inquiries about services, products, or schedules in person, by phone or email.
• Provide guidance and resolve customer concerns promptly and professionally.
• Manage and maintain the reception area to keep it clean and organized.
• Process payments accurately, including cash and card payments, and issue receipts.

Skills

Customer service

Cash handling

Front desk

POS systems

Microsoft Office

Tools

Booking software

Job description

The Receptionist serves as the first point of contact for customers providing excellent customer service while managing the front desk and cash transactions This role combines administrative tasks with cash handling duties ensuring smooth daily operations and an organized environment

Key Responsibilities

Greet customers warmly and ensure they feel welcomed Address inquiries about services products or schedules in person via phone or email Provide guidance and resolve customer concerns promptly and professionally Manage and maintain the reception area to ensure it is clean and organized Schedule and confirm appointments using booking software or systems Handle cancellations rescheduling and customer waitlists Process payments accurately including cash credit cards and other payment methods Issue receipts handle refunds and maintain a record of daily transactions Perform end-of-day cash reconciliations and prepare cash reports Maintain accurate records of customer information and transactions Assist in inventory tracking and restocking of front desk supplies or items for sale Coordinate with other departments to ensure smooth operations Follow company policies and procedures for handling cash and confidential information Ensure that financial transactions comply with regulations and standards

Experience

Previous experience as a receptionist Hostess or cashier is preferred

Key Competencies

Proficiency in point-of-sale POS systems and basic accounting software Familiarity with Microsoft Office Suite Word Excel or equivalent tools Strong customer service and communication abilities Attention to detail and accuracy in cash handling Ability to multitask and prioritize effectively

Physical Demands

Professional appearance is mandatory to uphold the company s image Team Player Ability to collaborate effectively with colleagues and contribute to a positive work environment