Receiving Officer

Ennismore; Ras Al Khaimah; On-site; AED 67,000 - 100,000; Full time

Job summary

Ennismore's SO/ Ras Al Khaimah hotel is seeking a Receiving Agent to manage inbound goods, verify deliveries against purchase orders, and ensure accurate records. You will inspect items, maintain a clean receiving area, coordinate with vendors, assist in stock audits, and support the Purchasing team while following safety and sustainability practices.

This role requires attention to detail, organizational and communication skills, and the ability to lift items in a fast-paced hospitality

Qualifications

• High school diploma or equivalent; further training in supply chain is a plus.
• Experience as Receiving Agent, Stock Clerk or similar in hospitality/retail.
• Strong attention to detail and accuracy to identify discrepancies.
• Excellent organizational skills to multitask and prioritize.
• Strong communication with suppliers and teams.
• Knowledge of inventory management systems and MS Office.
• Ability to lift and carry heavy items in a demanding environment.

Responsibilities

• Receive deliveries and verify against PO details.
• Inspect goods for damage and quality; report issues.
• Complete and file receiving paperwork; update inventory system.
• Organize stock and maintain clean receiving area.
• Update inventory records and monitor stock levels.
• Coordinate with vendors to resolve discrepancies.
• Assist in stock audits and reconciliations.
• Follow safety guidelines for handling food and chemicals.
• Report discrepancies promptly and support with procurement.
• Support other departments to ensure timely delivery.
• Follow sustainability practices.

Skills

Attention to detail

Organizational skills

Communication skills

Problem-solving

Physical fitness

Education

High school diploma or equivalent

Tools

Excel

Word

Job description

SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.

Job Description

• Receiving Deliveries: Ensure all goods and supplies delivered to the hotel are checked in accurately. Verify that the items received match the details outlined in purchase orders, including quantity, quality, and specifications.
• Inspection and Quality Control: Inspect all incoming goods for damage, defects, or discrepancies, especially food items and perishable goods. Ensure that all items comply with health and safety standards and report any issues immediately to the Purchasing In-Charge.
• Documentation: Accurately complete and file all receiving paperwork, including delivery notes, invoices, and goods receipt forms. Ensure that all records are updated correctly in the inventory system.
• Stock Organization: Ensure that received goods are stored in the appropriate locations according to their type and usage. Maintain a clean and organized receiving area to facilitate smooth workflow and efficient stock management.
• Inventory Management: Update and maintain accurate inventory records. Ensure that stock levels are regularly monitored and inform the Purchasing In-Charge of any discrepancies between physical stock and system records.
• Coordination with Vendors: Work closely with suppliers to resolve any discrepancies related to the delivery of goods, such as damaged items or incorrect quantities. Ensure that returned items are logged and processed appropriately.
• Assist in Stock Audits: Participate in regular stock counts and audits to ensure accurate inventory levels. Work with the Purchasing team to reconcile any discrepancies and maintain proper documentation.
• Safety and Compliance: Follow all safety guidelines and health regulations when handling goods, particularly food items and chemicals. Ensure proper storage techniques to maintain the safety and quality of the goods.
• Report Discrepancies: Immediately report any delivery discrepancies, damages, or non-conformance to the Purchasing In-Charge and assist in resolving issues with vendors or suppliers.
• Support Team Members: Collaborate with other departments, ensuring timely delivery and issuance of goods. Support the Purchasing team by assisting with inventory control tasks as needed.
• Sustainability Practices: Follow environmentally responsible practices, such as reducing waste, recycling, and properly managing the disposal of packaging materials.

Qualifications

• High school diploma or equivalent; additional training or certification in supply chain management, logistics, or inventory management is an advantage.
• Previous experience as a Receiving Agent, Stock Clerk, or in a similar role, preferably within the hospitality or retail industry.
• Strong attention to detail and accuracy, with the ability to identify discrepancies and ensure the quality of goods received.
• Excellent organizational skills with the ability to multitask and prioritize effectively.
• Strong communication skills to interact effectively with suppliers, vendors, and internal team members.
• Basic knowledge of inventory management systems and proficiency with Microsoft Office Suite (Excel, Word).
• Knowledge of safety and health regulations, particularly regarding the handling and storage of food and chemical products.
• Physical ability to lift and carry heavy items, and work in a physically demanding environment.
• Ability to work both independently and as part of a team, taking initiative when required.
• Problem-solving skills to address delivery issues and discrepancies promptly.

Additional Information

What awaits you...

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.