Rail Control & Safety Leader — ETCS Level 2 Expert

Etihad Rail Operating Companies; Al Fayah; On-site; AED 350,000 - 600,000; Full time

Job summary

Etihad Rail Operating Companies seeks a Senior Network Control Manager to lead a high-performing NOCC team of Duty Managers and Train Controllers. You will ensure safe, reliable, and punctual movement of high-speed services, provide real-time leadership during incidents, and uphold safety standards across the network.

You will mentor staff, oversee ETCS Level 2 operations, and collaborate with internal and external stakeholders to minimize disruption while driving continuous improvement across

Qualifications

• Significant experience in rail operations, preferably high-speed or ETCS Level 2.
• Strong leadership experience managing operational teams in safety-critical settings.
• Expert understanding of train control systems, especially ETCS Level 2 architecture and protocols.
• Proven record delivering continuous improvement initiatives.

Responsibilities

• Oversee real-time train control operations across the network to ensure safe, punctual, and efficient service delivery.
• Coordinate rapid responses to incidents, service disruptions, and emergencies, minimizing passenger and operational impact.
• Mentor and support a team of Duty Managers and Train Controllers to foster a high-performance, safety-first culture.
• Coordinate initial response and recovery for operational incidents with internal and external stakeholders.
• Execute safety responsibilities and accountability in line with Safety Management System requirements.
• Provide oversight on ETCS Level 2 usage, real-time supervision, fault reporting, and system escalations.
• Collaborate with stakeholder teams to support integrated operations and timely service recovery.
• Analyze performance data and incident trends to drive safety, reliability, and customer satisfaction improvements.
• Assist the Director, NOCC with strategic and operational initiatives for long-term planning.

Skills

People leadership

Incident response

Safety culture

Performance data

Education

University degree in Rail Operations or related field

Tools

ETCS Level 2 system

Job description

Etihad Rail Operating Companies seeks a Senior Network Control Manager to lead a high-performing NOCC team of Duty Managers and Train Controllers. You will ensure safe, reliable, and punctual movement of high-speed services, provide real-time leadership during incidents, and uphold safety standards across the network.

You will mentor staff, oversee ETCS Level 2 operations, and collaborate with internal and external stakeholders to minimize disruption while driving continuous improvement across