Radiology Scheduling Specialist

AMERICAN HOSPITAL; Abu Dhabi; On-site; AED 45,000 - 67,000; Full time

Job summary

American Hospital Dubai seeks a patient-focused Scheduling Assistant for the Medical Imaging Department. You will coordinate appointments, provide radiology prep instructions, and communicate with patients via phone, SMS, or email to optimise clinic and equipment use.

You will handle inquiries in English and Arabic, confirm details, and direct patients to the appropriate radiology location, while maintaining patient confidentiality and adhering to safety policies.

Qualifications

• Knowledge of medical terminology, preferably radiology-related.
• Knowledge and experience in call center operations or telephone handling.
• Verbal and written communication skills in English and Arabic.

Responsibilities

• Record patient demographic information in the hospital system.
• Schedule patient appointments per department protocols and inform patients about preparations.

Skills

Medical terminology

Call center

Bilingual English/Arabic

Basic computer literacy

Education

High School Diploma

Job description

American Hospital Dubai seeks a patient-focused Scheduling Assistant for the Medical Imaging Department. You will coordinate appointments, provide radiology prep instructions, and communicate with patients via phone, SMS, or email to optimise clinic and equipment use.

You will handle inquiries in English and Arabic, confirm details, and direct patients to the appropriate radiology location, while maintaining patient confidentiality and adhering to safety policies.