Quality Control Supervisor

GMG; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

GMG in Dubai is seeking a Quality Control Supervisor (Fresh Produce) to oversee QC across the Distribution Center, ensuring fruits and vegetables meet quality, freshness, food safety and regulatory standards from receiving through storage, sorting and dispatch.

The role leads QC inspections, identifies deviations, supports CAPA actions, and coordinates with Operations, suppliers and stores to maintain consistent product quality and compliance within a fast-paced retail logistics environment.

Qualifications

• Experience in fresh produce QC and inspection processes.
• Familiarity with quality standards for fruits and vegetables.
• Strong knowledge of food safety, hygiene and HACCP principles.
• Experience with CAPA, non-conformance handling and corrective actions.
• Ability to supervise QC inspectors and coordinate with multiple stakeholders.

Responsibilities

• Supervise inspection of incoming fresh produce to ensure QC compliance.
• Assess freshness, appearance, color, texture and shelf life parameters.
• Inspect stored products for spoilage and quality deviations.
• Oversee sorting/picking to meet quality and freshness standards.
• Monitor handling, storage, hygiene and cold chain compliance.
• Identify non-conformities and support corrective actions and escalation.
• Coordinate with Operations, suppliers and stores to resolve issues.
• Support CAPA and continuous improvement initiatives.
• Maintain accurate inspection records and quality reports.
• Contribute to food safety audits and supplier evaluations.

Skills

Fresh Produce QC & Inspection

Fruits & Vegetables Standards

Food Safety & Hygiene

HACCP Principles

Storage & Cold Chain

Non-Conformance & CAPA

Quality Sampling & Inspection

Root Cause Analysis

Supplier Quality

Quality Documentation

Audit & Compliance

Team Supervision

Job description

Who we are:

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.

Job Summary:

The Quality Control Supervisor (Fresh Produce) is responsible for supervising fresh produce quality control activities across the Distribution Center, ensuring fruits and vegetables meet company quality, freshness, food safety, and regulatory standards from receiving through storage, sorting, and dispatch. The role supervises QC inspections, identifies quality deviations, supports corrective actions, and coordinates with Operations, suppliers, and stores to maintain consistent product quality and compliance.

Job Responsibilities:

• Supervise the inspection of incoming fresh fruits and vegetables to ensure compliance with approved quality specifications and inspection procedures.
• Assess product freshness, appearance, color, texture, ripeness, temperature, packaging condition, shelf life, and other defined quality parameters.
• Conduct routine inspections of stored products and identify spoilage, deterioration, contamination risks, damages, and other quality deviations.
• Supervise picking and sorting activities, ensuring products selected and dispatched meet required quality and freshness standards.
• Monitor product handling, storage conditions, hygiene practices, and cold chain compliance throughout Distribution Center operations.
• Identify and report non-conformities and support product rejection, escalation, and corrective action processes where standards are not met.
• Coordinate with Operations, suppliers, and stores to investigate quality issues, customer complaints, and product incidents and support timely resolution.
• Support CAPA and continuous improvement initiatives related to fresh produce quality, spoilage, shelf life, and supplier performance.
• Maintain accurate inspection records, quality reports, non-conformance records, and other relevant documentation.
• Ensure compliance with HACCP, UAE food safety regulations, company quality standards, and internal food safety procedures.
• Supervise and guide QC Inspectors to ensure consistent application of inspection standards, procedures, and checklists.
• Participate in food safety audits, hygiene inspections, supplier evaluations, and other quality improvement initiatives.
• Additional tasks and responsibilities may be assigned by management as necessary to support business needs.

Functional / Technical Competencies:

• Fresh Produce Quality Control & Inspection
• Knowledge of Fruits & Vegetables Quality Standards
• Food Safety & Hygiene Practices
• HACCP Principles and Application
• Fresh Produce Handling, Storage & Cold Chain Management
• Non-Conformance & CAPA Management
• Quality Sampling & Inspection Techniques
• Root Cause Analysis & Problem Solving
• Supplier Quality Management
• Quality Documentation & Reporting
• Audit & Compliance Practices
• Team Supervision and Coordination