Quality & Safety Manager

Remotedxb; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

Daymark Health seeks an experienced quality and safety leader to own and optimize clinical quality systems, drive audits, and manage risk across multidisciplinary care teams. You will lead incident investigations, develop playbooks, and implement reporting plans that align with external standards.

The role requires strong healthcare experience, supervisory capabilities, and a builder mindset to advance cancer-quality initiatives and safety programs across the organization.

Qualifications

• Bachelor's degree in a related technical or clinical field is required.
• 3 to 5+ years of experience in quality assurance, compliance, or safety management.
• At least 2 years in a supervisory or program-ownership capacity.
• Healthcare experience required; cancer quality and safety preferred.

Responsibilities

• Own clinical quality and safety systems, including day-to-day quality management and audits.
• Manage metrics and reporting for clinical and executive leadership to track performance against standards.
• Partner with clinical operations and nursing leadership to integrate quality and safety into daily workflows.
• Act as the point person for external audits and regulatory reviews.
• Update quality and safety playbooks and implement metrics reporting plans.
• Deliver training for clinical staff on safety protocols, incident reporting, and risk management.
• Monitor daily quality metrics across care teams, including AI implementation and quality.

Skills

Quality management

Regulatory compliance

Root-cause analysis

Cross-functional collaboration

Education

Bachelor's degree in a related technical or clinical field

Job description

Responsibilities

• Own clinical quality and safety systems, including maintaining day-to-day quality and supporting audits, incident investigations, and root-cause analysis
• Manage metrics and reporting for clinical and executive leadership to track performance against standards and external requirements
• Partner with clinical operations and nursing leadership to integrate quality and safety standards into daily workflows
• Act as the point person for external audits and regulatory reviews
• Update quality and safety playbooks and implement metrics reporting plans
• Deliver training for clinical staff on safety protocols, incident reporting, and risk management
• Monitor daily quality metrics across care teams, including AI implementation and quality

Requirements

• Bachelor's degree in a related technical or clinical field
• 3 to 5+ years of experience in quality assurance, compliance, or safety management
• At least 2 years in a supervisory or program-ownership capacity
• Healthcare experience is required; cancer quality and safety experience preferred
• Experience navigating audits from accrediting bodies is a plus
• Strong investigative rigor and ability to perform root-cause analysis
• Builder mindset with experience developing quality or safety programs
• Ability to work effectively across multidisciplinary teams
• Highly organized and communicative with strong attention to detail

About the Company

Daymark Health is a value-based oncology company redefining the cancer care experience for patients, providers, and health plans through a comprehensive, personalized cancer care platform.