Quality Assurance Manager

Tanqeeb; Abu Dhabi; On-site; AED 220,000 - 350,000; Full time

Job summary

Tanqeeb in the United Arab Emirates seeks a Quality Assurance Manager to lead a dedicated QA team and implement robust quality management systems that align with ISO and Six Sigma standards.

You will drive continuous improvement, mentor staff, and collaborate with production, engineering, and supply chain to embed quality across operations. Strong leadership and data-driven decision making are essential.

Qualifications

• Develop and implement robust quality management systems that ensure compliance with industry standards and regulations, using Six Sigma and ISO methodologies.
• Lead a team of quality assurance professionals and foster a culture of continuous improvement and accountability.
• Conduct regular audits and inspections to identify improvement areas and implement corrective actions.
• Collaborate with production, engineering, and supply chain to embed quality in operations and product development.
• Analyze quality data to identify trends and present findings to senior management for strategic decisions.
• Develop and deliver staff training on QA processes and best practices.
• Manage customer complaints related to product quality and implement solutions to prevent recurrence.
• Stay informed on industry trends and new QA practices to continuously improve quality strategies.
• Prepare reports on quality performance for senior management, highlighting successes and opportunities.

Responsibilities

• Develop and implement robust quality management systems that ensure compliance with industry standards and regulations, utilizing Six Sigma and ISO methodologies to enhance operational efficiency.
• Lead a team of quality assurance professionals, providing guidance and support in daily activities while fostering continuous improvement and accountability.
• Conduct regular audits and inspections of processes and products to identify areas for improvement, implementing corrective actions to mitigate quality risks and enhance customer satisfaction.
• Collaborate with cross-functional teams, including production, engineering, and supply chain, to ensure quality standards are integrated into all operations and product development.
• Analyze quality data and metrics to identify trends and areas for improvement, presenting findings to senior management to drive informed decision-making and strategic planning.
• Develop and deliver training programs for staff on quality assurance processes and best practices, ensuring knowledge up-to-date.
• Manage customer complaints and feedback related to product quality, investigating issues thoroughly and implementing solutions to prevent recurrence.
• Stay informed about industry trends, emerging technologies, and best practices in quality management, applying this knowledge to continuously improve the organization's quality assurance strategies.
• Prepare comprehensive reports on quality performance and initiatives for senior management, highlighting successes, challenges, and opportunities for further improvement.

Skills

ISO standards

Six Sigma

Quality data analysis

Leadership

Audits & inspections

Cross-functional collaboration

Training programs

Job description

Job description

The role of a Quality Assurance Manager is pivotal in ensuring that products meet the highest standards of quality and compliance. As a Quality Assurance Manager in Dubai, you will lead a dedicated team focused on developing and implementing quality management systems that enhance operational efficiency and customer satisfaction. Your expertise will guide the organization in identifying quality-related issues and driving continuous improvement initiatives across all departments. This is an exciting opportunity to make a significant impact in a dynamic environment, where your leadership will shape the future of our quality assurance processes.

In this role, you will have the chance to foster a culture of quality within the organization, encouraging team members to prioritize excellence in their work. You will be responsible for training and mentoring staff on quality assurance best practices, ensuring that everyone understands their role in maintaining high standards. The position offers ample opportunities for professional growth, as you will be at the forefront of implementing innovative quality solutions and methodologies. Additionally, you will collaborate with cross-functional teams to build a comprehensive quality framework that supports our strategic objectives.

As a Quality Assurance Manager, you will not only enhance your technical skills but also develop your leadership capabilities. You will be involved in strategic decision-making processes, influencing the direction of quality initiatives across the organization. This role is ideal for individuals looking to advance their careers in quality management, as it provides exposure to various aspects of the business and the chance to work with senior leadership. By joining our team, you will play a crucial role in shaping the quality landscape of our products and services, ultimately contributing to the success of our organization.

Responsibilities:

1. Develop and implement robust quality management systems that ensure compliance with industry standards and regulations, utilizing tools such as Six Sigma and ISO methodologies to enhance operational efficiency.
2. Lead a team of quality assurance professionals, providing guidance and support in their daily activities while fostering a culture of continuous improvement and accountability.
3. Conduct regular audits and inspections of processes and products to identify areas for improvement, implementing corrective actions to mitigate quality risks and enhance customer satisfaction.
4. Collaborate with cross-functional teams, including production, engineering, and supply chain, to ensure quality standards are integrated into all aspects of operations and product development.
5. Analyze quality data and metrics to identify trends and areas for improvement, presenting findings to senior management to drive informed decision-making and strategic planning.
6. Develop and deliver training programs for staff on quality assurance processes and best practices, ensuring that all employees are equipped with the knowledge to uphold quality standards.
7. Manage customer complaints and feedback related to product quality, investigating issues thoroughly and implementing solutions to prevent recurrence, thereby enhancing customer trust and loyalty.
8. Stay informed about industry trends, emerging technologies, and best practices in quality management, applying this knowledge to continuously improve the organization's quality assurance strategies.
9. Prepare comprehensive reports on quality performance and initiatives for senior management, highlighting successes, challenges, and opportunities for further improvement.

Skills

• Proficiency in quality management systems and methodologies, including ISO standards and Six Sigma.
• Strong analytical skills to assess quality data and identify improvement opportunities effectively.
• Excellent leadership and team management abilities to inspire and motivate quality assurance teams.
• Effective communication skills for collaborating with cross-functional teams and presenting quality findings to stakeholders.
• Experience in conducting audits and inspections to ensure compliance with quality standards.
• Knowledge of industry regulations and best practices related to quality assurance and control.
• Ability to develop and implement training programs focused on quality assurance principles and practices.