Quality and Support Engineer - Digital

Kingston Stanley; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Kingston Stanley in Dubai is seeking a Quality & Support Engineer to join the Digital & Innovation team of an international insurance broker. The role blends QA automation, application support, troubleshooting, and continuous improvement to ensure our digital applications are reliable and performant.

You will collaborate with developers, product teams, users, and vendors, develop automated tests, handle incidents, and contribute to release readiness and process improvements.

Qualifications

• 3–5 years of experience in QA, test automation, or application support.
• Must be Emirati.
• Strong experience with Playwright and Selenium.
• Experience with CI/CD, SQL, APIs, web technologies, and system integrations.
• Strong troubleshooting and analytical skills.
• Bachelor's degree in Computer Science, IT, or a related field.

Responsibilities

• Develop and maintain automated tests using Playwright, Selenium, or similar tools.
• Perform manual and automated testing, including end-to-end testing.
• Troubleshoot application issues, analyse logs, and manage incidents.
• Support application releases, deployments, monitoring, and maintenance.
• Work closely with developers, product teams, users, and vendors.
• Maintain technical documentation and support user training.
• Identify opportunities for automation and process improvement.

Skills

QA automation

Playwright

Selenium

CI/CD

SQL

APIs

Web technologies

System integrations

Troubleshooting

Analytical thinking

Education

Bachelor's degree in Computer Science, IT, or related field

Tools

Playwright

Selenium

Job description

We are looking for a Quality & Support Engineer to join the Digital & Innovation team of an international insurance broker in Dubai.

The role combines QA automation, application support, troubleshooting, and continuous improvement, ensuring the quality, reliability, and performance of our digital applications.

Key Responsibilities:

• Develop and maintain automated tests using Playwright, Selenium, or similar tools.
• Perform manual and automated testing, including end-to-end testing.
• Troubleshoot application issues, analyse logs, and manage incidents.
• Support application releases, deployments, monitoring, and maintenance.
• Work closely with developers, product teams, users, and vendors.
• Maintain technical documentation and support user training.
• Identify opportunities for automation and process improvement.

Requirements:

• 3-5 years of experience in QA, test automation, or application support.
• Must be an Emirati.
• Strong experience with Playwright/Selenium.
• Experience with CI/CD, SQL, APIs, web technologies, and system integrations.
• Strong troubleshooting and analytical skills.
• Bachelor's degree in Computer Science, IT, or a related field.