QA QC Engineer

Tanqeeb; Dubai; On-site; AED 240,000 - 400,000; Full time

Job summary

Tanqeeb is seeking an experienced QA Engineer with 5+ years in software quality assurance to join our iGaming team in Dubai. The role focuses on end-to-end testing of online casino and sportsbook products, covering player journeys, payments, bonuses, KYC, and regulatory compliance.

You will collaborate with Product, Development, Design, Operations and Compliance to ensure quality across web and mobile. The ideal candidate has hands-on experience testing casino games, game provider integrations,

Qualifications

• 5+ years of Software Quality Assurance / Testing experience.
• Hands-on QA in iGaming is mandatory.
• Experience testing Online Casino and/or Sportsbook platforms.
• Strong understanding of QA methodologies, test planning, execution, and release processes.
• Experience with API testing and tools like Postman.

Responsibilities

• Perform end-to-end testing of iGaming products across web and mobile.
• Test player journeys including registration, deposits, betting, bonuses, and KYC compliance.
• Validate integrations with game providers, wallets, and payment methods.
• Conduct regression, functional, exploratory, and performance testing as needed.
• Collaborate with Product, Development, Design, Operations, and Compliance teams.
• Create and maintain comprehensive test cases, checklists, and QA documentation.
• Identify, document, and track defects with clear steps and evidence.
• Support production releases and post-release validation.
• Continuously improve QA processes and testing coverage.

Skills

QA testing

iGaming

API testing

Postman

SQL

Jira/TestRail/Zephyr/Xray

Agile/Scrum

English communication

Education

Bachelor's degree in a related field

Tools

Playwright

Cypress

Selenium

Job description

Job Overview

We are looking for an experienced QA Engineer with 5+ years of professional QA/testing experience and strong hands-on experience within the iGaming industry.

The ideal candidate will have in-depth knowledge of iGaming platforms, particularly Online Casino and/or Sportsbook products, and a strong understanding of player journeys, game integrations, payments, wallets, bonuses, promotions, KYC, responsible gaming, and regulatory requirements.

You will be responsible for ensuring the quality, reliability, and usability of our iGaming products across web and mobile platforms while working closely with Product, Development, Design, Operations, and Compliance teams.

Key Responsibilities

• Perform end-to-end testing of iGaming products, including Online Casino, Sportsbook, Live Casino, and related player-facing functionality.

• Test complete player journeys, including registration, login, KYC/verification, deposits, withdrawals, gameplay, betting, bonuses, promotions, and account management.

• Perform functional, regression, integration, exploratory, smoke, sanity, and usability testing.

• Validate casino game integrations and third-party game provider integrations.

• Test sportsbook functionality, including pre-match and live betting, odds, bet placement, settlement, cancellation/void scenarios, cash-out, and bet history.

• Verify bonus and promotional mechanics, including wagering requirements, free spins, free bets, cashback, deposit bonuses, eligibility rules, and expiration conditions.

• Test payment and wallet integrations across different payment methods, currencies, transaction statuses, limits, and failure scenarios.

• Validate KYC, AML, responsible gaming, self-exclusion, deposit limits, session limits, and other compliance-related functionality.

• Perform API and backend testing to validate integrations and data integrity.

• Test products across multiple browsers, operating systems, mobile devices, markets, languages, and currencies.

• Create and maintain comprehensive test cases, test scenarios, regression suites, checklists, and QA documentation.

• Identify, document, prioritize, and track defects with clear reproduction steps, evidence, severity, and expected versus actual results.

• Conduct regression testing before production releases and provide QA sign-off while clearly communicating identified risks.

• Collaborate with developers to investigate, reproduce, troubleshoot, and resolve defects.

• Review business requirements, technical specifications, and acceptance criteria to identify gaps and potential edge cases before development.

• Support production releases, post-release validation, and investigation of production incidents.

• Continuously improve QA processes, testing methodologies, test coverage, and overall product quality.

Desired Candidate Profile

Required Experience & Skills

• 5+ years of professional experience in Software Quality Assurance / Software Testing.

• Strong hands-on QA experience within the iGaming industry is mandatory.

• Proven experience testing Online Casino and/or Sportsbook platforms.

• Strong understanding of the complete iGaming player lifecycle.

• Hands-on experience testing casino games, game provider integrations, wallets, bonuses, promotions, payments, and player account functionality.

• Experience testing both web and mobile applications.

• Strong knowledge of software QA methodologies, test planning, test execution, defect management, and release processes.

• Experience with API testing using Postman or equivalent tools.

• Good understanding of REST APIs, JSON, HTTP requests/responses, and client-server architecture.

• Experience with defect and test management tools such as Jira, TestRail, Zephyr, Xray, or similar.

• Working knowledge of SQL for database validation and troubleshooting.

• Experience working within Agile/Scrum development environments.

• Strong analytical and troubleshooting skills with excellent attention to detail.

• Ability to independently identify complex scenarios, edge cases, and potential production risks.

• Strong written and verbal communication skills in English.

iGaming Domain Expertise

Candidates should have strong practical knowledge of several of the following areas:

Casino: Game launch, real-money/demo modes, game rounds, wallet balance updates, wins/losses, interrupted rounds, jackpots, free spins, game history, and third-party game provider integrations.

Sportsbook: Events and markets, odds updates, bet slips, singles/multiples/system bets, live betting, bet acceptance/rejection, settlements, cash-out, cancellations, void bets, betting limits, and bet history.

Payments & Wallet: Deposits, withdrawals, payment failures, transaction statuses, multiple currencies, wallet balances, limits, payment provider integrations, and reconciliation scenarios.

Bonuses & Promotions: Welcome bonuses, deposit bonuses, free spins, free bets, cashback, wagering requirements, eligibility criteria, bonus wallets, expiration, and promotional campaigns.

Compliance & Responsible Gaming: KYC, AML-related flows, age verification, self-exclusion, responsible gaming limits, account restrictions, and jurisdiction-specific requirements.

Nice to Have

• Experience with test automation using Playwright, Cypress, Selenium, or similar frameworks.

• Experience building or maintaining automated regression suites.

• Experience with automated API testing.

• Experience with performance and load testing.

• Familiarity with CI/CD pipelines and tools such as GitHub Actions, GitLab CI, Jenkins, or similar.

• Experience testing native iOS and Android applications.

• Knowledge of iGaming regulatory environments and jurisdiction-specific requirements.

• Experience working with multiple casino/game providers, sportsbook providers, aggregators, and payment service providers.

• Experience with production monitoring, logging, and debugging tools.

Key Competencies

• Strong attention to detail and quality ownership

• Excellent analytical and problem-solving abilities

• Deep understanding of player experience and iGaming business flows

• Ability to think beyond standard happy-path scenarios

• Ability to identify high-risk financial and regulatory edge cases

• Strong defect investigation and root-cause analysis skills

• Ability to prioritize issues based on player, financial, business, and regulatory impact

• Strong collaboration with Product, Development, Operations, and Compliance teams

• Ability to work effectively in a fast-paced, high-volume release environment