QA Engineer – Airline IROPS Systems

Cognizant; Dubai; On-site; AED 260,000 - 380,000; Full time

Job summary

Cognizant is seeking a QA Engineer with Airline Operations experience focused on IROPS systems. You will ensure quality across disruption scenarios, including reaccommodation and delay management workflows, by performing end-to-end testing and contributing to automation initiatives.

You will collaborate with Ops Control and IT in time-critical disruption simulations, performing defect triage and root-cause analysis to support reliable airline operations.

Qualifications

• 3+ years in airline ops QA with IROPS experience.
• Hands-on testing of passenger reaccommodation, crew recovery, airport ops, and delay management systems.
• Familiar with GDS/PSS platforms (Amadeus Altéa or similar) and IATA disruption standards.

Responsibilities

• Execute E2E, UAT, and SIT test scenarios for disruption workflows.
• Coordinate with Ops Control, Airport teams, and IT during disruption simulations.
• Lead defect triage and root-cause analysis; report findings to stakeholders during live drills.
• Develop and maintain regression test suites with Selenium/Playwright and REST Assured.

Skills

QA Testing

Airline Operations

IROPS

Test Automation

GDS/PSS

End-to-End Testing

Tools

Selenium

Playwright

REST Assured

Amadeus Altéa

Job description

We are looking for a skilled QA Engineer with Airline Operations experience, specializing in IROPS (Irregular Operations) systems — someone who understands real-world disruption scenarios and can ensure high-quality, reliable solutions for critical airline workflows.

• 3 plus years in airline ops QA; deep expertise in IROPS — flight disruptions, cancellations, rebooking flows
• Hands-on testing of passenger reaccommodation, crew recovery, airport ops, and delay management systems
• Proficient in GDS/PSS platforms (Amadeus Altéa or similar); familiar with NDC/IATA disruption standards
• Functional testing focus: E2E scenario coverage, UAT, SIT;
• Experience coordinating with Ops Control, Airport teams & IT in time-critical disruption simulation environments
• Strong defect triage, root cause analysis, and stakeholder reporting during live disruption drill scenarios
• Test automation skills (Selenium/Playwright/REST Assured) for regression of IROPS workflows — secondary skill
• Exposure to load behavior of IROPS systems during disruption peaks with Non-Functional Performance Testing experience – nice to have