QA Engineer

Envision Employment Solutions; United Arab Emirates; On-site; AED 180,000 - 280,000; Full time

Job summary

Envision Employment Solutions is seeking a QA Engineer with strong Airline IROPS testing experience to support critical airline systems. You will test disruptions, reaccommodation, crew recovery, and airport operations workflows, ensuring quality during operational disruptions.

The role requires fluency in English and Arabic or international exposure in Western markets, plus hands-on automation using Selenium/Playwright/REST Assured and strong defect management skills.

Qualifications

• Bachelor's degree in CS/IT/Engineering or related field.
• Minimum 3 years of QA experience in the airline industry.
• Hands-on testing flight disruptions, reaccommodation, crew recovery and delays.

Responsibilities

• Perform functional testing of airline IROPS systems (disruptions, delays).
• Design, execute, and maintain E2E, SIT, and UAT scenarios.
• Validate airline operations workflows against requirements.
• Execute regression testing and support test automation with Selenium/Playwright/REST Assured.
• Document defects, perform RCA, and track fixes.
• Collaborate with Ops Control, Airport Ops, and IT during disruptions.
• Prepare test docs, defect reports, and progress updates.
• Support performance/load testing during peak operations.
• Contribute to QA process improvement and test coverage.

Skills

QA Testing

Airline IROPS

Selenium

Playwright

REST Assured

GDS/PSS

NDC

IATA standards

English fluency

Root cause analysis

Stakeholder reporting

Test design

Education

Bachelor's degree in Computer Science, Information Technology, Engineering

Tools

Selenium

Playwright

REST Assured

Amadeus Altéa

PSS

Job description

Envision Employment Solutions is currently looking for a QA Engineer for one of our partners, a global leader in consulting, digital transformation, technology and engineering services.

Objective: We are seeking an experienced QA Engineer with strong expertise in Airline Irregular Operations (IROPS) to support the testing and validation of mission-critical airline systems.

The ideal candidate will have hands-on experience testing flight disruption, passenger reaccommodation, crew recovery, and airport operations workflows, ensuring high-quality system performance during operational disruptions.

This role requires either professional fluency in both Arabic and English, or prior international work experience in a Western market (e.g. US, UK, Canada, Europe, Australia).

Responsibilities:

• Perform functional testing of airline IROPS systems, including flight disruptions, cancellations, passenger reaccommodation, crew recovery, and delay management.
• Design, execute, and maintain End-to-End (E2E), System Integration Testing (SIT), and User Acceptance Testing (UAT) scenarios.
• Validate business workflows across airline operations and ensure compliance with business requirements.
• Execute regression testing and support test automation activities using Selenium, Playwright, or REST Assured.
• Identify, document, and track defects while performing root cause analysis and validating fixes.
• Collaborate with Operations Control, Airport Operations, and IT teams during disruption simulations and testing activities.
• Prepare test documentation, defect reports, and testing progress updates for project stakeholders.
• Support performance and load testing activities for IROPS systems during peak operational scenarios when required.
• Contribute to continuous improvement of QA processes, test coverage, and testing methodologies.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• Minimum 3 years of experience in Quality Assurance within the airline industry, with strong hands-on experience in Irregular Operations (IROPS) systems.
• Proven experience testing flight disruptions, cancellations, passenger reaccommodation, crew recovery, and delay management workflows.
• Strong hands-on experience with GDS/PSS platforms, preferably Amadeus Altéa or a similar Passenger Service System.
• Solid understanding of NDC and IATA disruption standards.
• Proven experience executing End-to-End (E2E), System Integration Testing (SIT), and User Acceptance Testing (UAT).
• Experience coordinating with Operations Control, Airport Operations, and IT teams.
• Strong experience in defect triage, root cause analysis (RCA), and stakeholder reporting.
• Excellent analytical, communication, and problem-solving skills.
• Strong verbal and written English communication skills.

Preferred Qualifications:

• Experience with Selenium, Playwright, or REST Assured for test automation.
• Experience with Non-Functional and Load Performance Testing.