Public Area Attendant

Accorhotel; Ras Al Khaimah; On-site; AED 33,000 - 56,000; Full time

Job summary

Accorhotel is seeking a dedicated housekeeping professional to maintain cleanliness and guest comfort across public areas in a Ras al-Khaimah hotel. You will support guests, ensure hygienic restrooms, and keep floors and surfaces spotless to high standards.

The role emphasizes teamwork with housekeeping and maintenance, time management skills, and the ability to stand for long periods while lifting items as needed. A strong service mindset is essential.

Qualifications

• High school diploma or equivalent preferred.
• Experience in housekeeping or janitorial roles in hospitality is advantageous.
• Strong focus on cleanliness and guest satisfaction is essential.

Responsibilities

• Ensure all public areas, lobbies, hallways, elevators, restrooms and outdoor spaces are cleaned and maintained.
• Provide excellent guest service by assisting with directions and inquiries in public spaces.
• Regularly check and clean restrooms and replenish toiletries and supplies.
• Sweep, mop, vacuum and polish floors, furniture and fixtures to high standards.
• Empty trash bins regularly and follow waste disposal policies.
• Conduct scheduled deep cleaning tasks and maintain high-touch surfaces.
• Monitor and report cleaning supplies and maintenance needs in public areas.

Skills

Attention to detail

Customer service

Teamwork

Time management

Physical stamina

Education

High school diploma or equivalent

Job description

Cleaning and Maintenance

Ensure all public areas including lobbies hallways elevators restrooms and outdoor spaces are cleaned sanitized and well-maintained at all times

Guest Service

Provide excellent service to guests by assisting with directions answering basic inquiries and ensuring a welcoming atmosphere in public spaces

Restroom Upkeep

Regularly check and clean restrooms ensuring toiletries and supplies are replenished and the area is kept hygienic

Floor and Surface Care

Sweep mop vacuum and polish floors furniture and fixtures to maintain high cleanliness standards

Trash Management

Empty trash bins regularly and ensure waste disposal follows the hotel s hygiene and environmental policies

Deep Cleaning

Conduct scheduled deep cleaning tasks such as shampooing carpets polishing floors and cleaning high-touch surfaces

Inventory Control

Monitor and report the need for cleaning supplies equipment and any maintenance issues in public areas

Lost and Found

Follow hotel protocols for handling lost and found items discovered in public spaces

Safety and Security

Identify and report any potential safety hazards spills or maintenance issues to the appropriate department

Event Support

Assist in setting up and cleaning public areas before and after events or special occasions

Sustainability and Waste Management

Follow eco-friendly cleaning practices reduce waste and support the hotel s sustainability initiatives

Education

High school diploma or equivalent preferred.

Experience

Previous experience in housekeeping, janitorial services, or a similar role in the hospitality industry is an advantage.

Physical Stamina

Ability to stand for extended periods, lift heavy items, and perform repetitive tasks.

Attention to Detail

Strong focus on cleanliness and a keen eye for maintaining high standards.

Customer Service Skills

Friendly and professional approach when interacting with guests and staff.

Teamwork

Ability to collaborate with housekeeping and maintenance teams to ensure smooth operations.

Time Management

Ability to prioritize tasks and complete cleaning duties efficiently.