Property Operations Manager

Makeen Properties; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading property management company in Dubai seeks a Facilities Manager to oversee day-to-day operations of mixed-use units across multiple Emirates. The role involves conducting inspections, managing vendor contracts, and ensuring compliance with UAE regulations. The ideal candidate should have a Bachelor's degree and at least 5–7 years of experience in property operations or facilities management. Proficiency in property management software and strong leadership skills are essential. This is an exciting opportunity to enhance asset value and drive sustainability initiatives.

Qualifications

• Minimum 5–7 years of experience in property operations or facilities management.
• Proven track record managing large-scale, mixed-use portfolios.
• Strong understanding of vendor contracts and service delivery.

Responsibilities

• Oversee day-to-day operations of mixed-use units across multiple Emirates.
• Conduct scheduled inspections and manage maintenance programs.
• Ensure compliance with building codes and safety regulations.

Skills

Leadership skills

Communication

Stakeholder management

Fluency in English

Proficiency in property management software

Knowledge of UAE building codes

Education

Bachelor’s Degree in Facilities Management or related field

Tools

Yardi

CAFM (SmartFM)

Oracle

Job description

Overview

Oversee day-to-day operations of approximately 720 mixed-use units across multiple Emirates. Conduct scheduled inspections to assess property conditions and identify maintenance needs. Supervise preventive and corrective maintenance programs for all asset types. Manage vendor contracts and ensure timely execution of facility services. Monitor performance of critical systems (HVAC, MEP, fire safety, elevators, etc.). Ensure compliance with UAE building codes, safety regulations, and environmental standards. Coordinate emergency response and resolution of urgent maintenance issues. Maintain detailed records of inspections, service reports, and maintenance logs. Collaborate with Property Managers to resolve tenant facility-related concerns. Support budgeting, forecasting, and cost control for operational expenditures. Recommend upgrades and capital improvements to enhance asset value. Lead and train on-site maintenance teams and third-party contractors. Ensure readiness of properties for leasing, move-ins, and regulatory inspections. Drive energy-saving initiatives, renewable energy integration, and sustainable practices. Provide quarterly reports on asset performance, compliance, sustainability, and tenant satisfaction to senior leadership.

Responsibilities

• Oversee day-to-day operations of approximately 720 mixed-use units across multiple Emirates.
• Conduct scheduled inspections to assess property conditions and identify maintenance needs.
• Supervise preventive and corrective maintenance programs for all asset types.
• Manage vendor contracts and ensure timely execution of facility services.
• Monitor performance of critical systems (HVAC, MEP, fire safety, elevators, etc.).
• Ensure compliance with UAE building codes, safety regulations, and environmental standards.
• Coordinate emergency response and resolution of urgent maintenance issues.
• Maintain detailed records of inspections, service reports, and maintenance logs.
• Collaborate with Property Managers to resolve tenant facility-related concerns.
• Support budgeting, forecasting, and cost control for operational expenditures.
• Recommend upgrades and capital improvements to enhance asset value.
• Lead and train on-site maintenance teams and third-party contractors.
• Ensure readiness of properties for leasing, move-ins, and regulatory inspections.
• Drive energy-saving initiatives, renewable energy integration, and sustainable practices.
• Provide quarterly reports on asset performance, compliance, sustainability, and tenant satisfaction to senior leadership.

Qualifications

• Bachelor’s Degree in Facilities Management, Engineering (Electrical or Mechanical), Real Estate, or a related field.
• Professional certifications such as IFMA, BOMA, or RERA are preferred.

Skills & Professional Requirements

• Strong leadership and team coordination skills.
• Excellent communication and stakeholder management abilities.
• Fluency in English; Arabic is an advantage.
• Proficiency in property management and maintenance software (e.g., Yardi, CAFM (SmartFM) Oracle).
• In-depth knowledge of UAE building codes, safety standards, and compliance requirements.

Experience Requirements

• Minimum 5–7 years of experience in property operations or facilities management.
• Proven experience managing large-scale, mixed-use portfolios across multiple locations.
• Demonstrated ability to manage vendor contracts and service delivery.
• Experience of handling P&L accountability and operational budgets exceeding AED 10MM.

Other Notes

• Must be available for emergency callouts and flexible working hours.
• Valid UAE driving license required.
• Familiarity with industrial facility operations is a strong advantage.

Technical Competencies

• Facilities Maintenance Planning
• Vendor & Contract Management
• Safety & Compliance Oversight
• Budgeting & Cost Optimization
• Asset Lifecycle Management
• Multi-site Operations Coordination