Project Coordinator UAE Area

A.P. Moller - Maersk; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

A.P. Moller - Maersk in Dubai is seeking an Operations Agent to own the operational execution across Ocean and Logistics, including file creation, coordination and closure of shipment files, and handling customer shipments per implementation plans.

You will onboard customers, coordinate with suppliers, track shipments, notify deviations, and maintain compliant reporting while building strong relationships with internal stakeholders.

Qualifications

• Experience coordinating end-to-end shipment lifecycle.
• Ability to onboard customers and maintain strong relationships.
• Strong understanding of processes to ensure compliant, efficient operations.

Responsibilities

• Own the end-to-end shipment execution across Ocean and Logistics, including file creation and closure.
• Create and execute customer shipments per implementation plan and QHSE/reporting requirements.
• Be the primary point of contact for customers and ensure smooth inland delivery through coordination with internal stakeholders.
• Proactively track shipments, notify customers of deviations and offer solutions or alternatives.
• Onboard customers and build collaborative relationships, focusing on delivering solutions.
• Liaise with suppliers to prepare transport plans and ensure timely execution.

Skills

Stakeholder management

Communication skills

Organization

Prioritization

Local regulations

Execution mindset

Solution oriented

Analytical

Team player

Customer oriented

Cost optimization

Continuous improvement

Job description

Job Description:

The Operations Agent has the ownership of the operational execution across Ocean and Logistics and is responsible for file creation, coordination and closure of shipment files

Creation and execution of customer shipments according to the implementation plan and customer requirements with regards to QHSE and reporting

• Understanding of external factors impacting Customer’s supply Chain & understand their sense of urgency, service needs, drivers and desires.
• Ability to align with customer expectations upfront & to be able to respond with suggested solutions
• Be the primary point of contact for own customers and ensure smooth execution of the end-to-end shipment lifecycle, including the inland delivery, by working closely with the customer as well as internal stakeholders.
• Proactively track shipments and notify customers of relevant deviations from the transport plan, including potential solutions or alternatives.
• Onboard customers and build strong and collaborative relationships, with willingness to go the extra mile towards the customers & with focus on providing solutions.
• Liaising and preparing transport plan with suppliers

Accountable for :

• Day to day customer Relationship
• Daily operational execution
• Daily EDI updates
• SO/PO & file creation in operationel systems
• Value to Maersk (efficiency, automation and standardisation)
• Protecting CSI for third party (non-Maersk) suppliers and partners.
• Ensure execution and reporting as per compliance requirements

Critical Competencies

• Excellent stakeholder management and communication skills
• Very organized, proactive and dynamic
• Prioritization capabilities
• Understanding of the local regulations
• Strong execution mindset
• Solution oriented
• Analytical
• Team player
• Customer oriented
• Cost conscious and optimization
• Continuous improvement

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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