Project Coordinator – Smart Homes

Sharaf DG LLC; Dubai; On-site; AED 180,000 - 280,000; Full time

Job summary

Sharaf DG LLC in the United Arab Emirates seeks a Smart Homes Project Coordinator to oversee installations, coordinate between contractors and site owners, and support sales and marketing to ensure successful project delivery.

The role requires a strong background in project coordination, sales and customer service within the smart home or tech industry, with UAE driving license preferred. Proficiency in CRM and MS Office is expected, along with excellent communication and multitasking abilities.

Qualifications

• 23 years of experience in project coordination in smart homes or tech
• Bachelor's degree in Engineering (Electrical/Electronics/Mechatronics)
• Relevant certifications will enhance qualifications
• Knowledge of Smart Homes technologies and installation processes
• Proficiency in CRM tools and Microsoft Office Suite

Responsibilities

• Coordinate between contractors and clients to ensure timely project execution.
• Manage installation schedules aligning contractor availability with timelines.
• Create quotations and contracts reflecting pricing and scope of work.
• Revise project BOQ and system design to align and avoid complications.
• Presales support with technical and logistical information for clients.
• Maintain high customer satisfaction through clear communication and problem-solving.
• Keep organized records of project details contracts quotes and communications.

Skills

Project coordination

Client communication

Sales support

Customer service

Multitasking

Education

Bachelor's degree in Engineering

Tools

CRM tools

MS Office

PM software

Job description

Smart Homes Project Coordinator

This role involves coordinating between technical contractors and site owners managing installation schedules and supporting the sales and marketing teams to ensure the successful delivery of smart home projects. The ideal candidate will possess a strong background in project coordination sales and customer service along with experience in the smart home industry.

Job Responsibilities:

• Coordinate with Contractors and Clients: Act as the liaison between technical contractors and site owners to ensure timely and efficient project execution.
  
• Manage installation schedules ensuring alignment between contractors availability and project timelines.
  
• Create Quotations and Contracts: Prepare detailed quotations for clients ensuring they reflect accurate pricing product selection and scope of work. Draft and manage contracts in compliance with company policies.
  
• System Design: Revise project BOQ and system design insuring alignment and avoiding any complications during project execution.
  
• Presales Support: Assist the sales team in presales activities by providing necessary technical and logistical information to clients helping secure new business opportunities.
  
• Customer Service: Ensure a high level of customer satisfaction through consistent communication and problem-solving throughout the installation and project lifecycle.
  
• Project Documentation: Maintain organized records of project details contracts quotes and communications with clients and contractors.
  

Personal Attributes:

Strong problem-solving skills with the ability to think creatively.

Excellent interpersonal skills with a customer-centric approach.

Detail-oriented and self-motivated with a proactive work ethic.

Requirements

Experience

(Yrs & Field)

23 years of experience in project coordination preferably in the smart homes (Home Automation) or tech industry.

Educational Qualification

Bachelors degree in Engineering (preferably Electrical Electronics Mechatronics)

Professional Certifications

Relevant certifications will be considered a valuable asset and will significantly enhance the candidates qualifications

Skills & Abilities

Knowledge of Smart Homes technologies and installation processes.

Strong organizational and communication skills.

Experience with creating quotes and managing contracts.

Ability to multitask and manage multiple projects simultaneously.

Proficiency in project management software CRM tools and Microsoft Office Suite.

Sales and marketing exposure is a plus.

Valid UAE Driving License

Required Skills:

Experience (Yrs & Field) 23 years of experience in project coordination preferably in the smart homes (Home Automation) or tech industry. Educational Qualification Bachelors degree in Engineering (preferably Electrical Electronics Mechatronics) Professional Certifications Relevant certifications will be considered a valuable asset and will significantly enhance the candidates qualifications Skills & Abilities Knowledge of Smart Homes technologies and installation processes. Strong organizational and communication skills. Experience with creating quotes and managing contracts. Ability to multitask and manage multiple projects simultaneously. Proficiency in project management software CRM tools and Microsoft Office Suite. Sales and marketing exposure is a plus. Valid UAE Driving License