Programme Manager - RLM

Expleo Group; Dubai; On-site; AED 300,000 - 500,000; Full time

Job summary

Expleo Group in Dubai seeks a Programme Manager - RLM to own end-to-end management of RLM initiatives, from scoping and planning through deployment and stabilisation after go-live. The role includes delivering Price Optimisation and Intelligent Store Transfer with the AWS partner and shaping the broader RLM roadmap.

You will coordinate planning, merchandising, supply chain and technology teams, manage risks, create detailed plans and milestones, and report progress to senior leadership.

Qualifications

• 8-10 years of experience in program or project management within retail technology, supply chain, or merchandising operations.
• Hands-on experience with RLM platforms such as Blue Yonder, Increff, or comparable solutions, or with cloud/AI-led retail solutions (e.g., AWS).
• Familiarity with end-to-end retail lifecycle including pricing, markdown, assortment and planning.

Responsibilities

• Own end-to-end program management of RLM initiatives from scoping and planning through deployment and post-go-live stabilisation.
• Lead immediate delivery of Price Optimisation and Intelligent Store Transfer (IST) with the AWS partner, while shaping the roadmap for the broader RLM scope.
• Own data-readiness dependencies across RLM modules, including demand, inventory, product and store master data.
• Develop and maintain detailed project plans, delivery roadmaps, and milestone schedules across all active RLM workstreams.
• Proactively identify risks, dependencies, and blockers, and drive timely resolution to keep programs on track.
• Track and report program progress, budget utilisation, and delivery health to senior stakeholders on a regular cadence.
• Coordinate delivery activities across planning, merchandising, supply chain, and technology teams to ensure aligned execution.
• Facilitate structured working sessions, sprint reviews, and steering meetings to maintain momentum and shared accountability.
• Manage interdependencies between RLM capability streams, including MFP, assortment planning,budget planning, pricing, markdown, and BI/analytics.
• Serve as the primary coordination point between business workstream leads and the RLM platform team.
• Build and maintain relationships with business, IT, and vendor stakeholders; prepare executive status reports and dashboards.
• Support vendor engagement (AWS and RLM platform vendors) by coordinating delivery commitments and change management processes.
• Design and execute adoption metrics and training plans to drive user adoption of RLM capabilities.

Skills

Program management

Stakeholder management

Cross-functional leadership

Data-driven analytics

Change management

Education

Bachelor's degree in Supply Chain Management

Information Systems

Tools

Blue Yonder

Increff

AWS

Job description

Job Description:

Overview

Programme Manager - RLM

Responsibilities

Program Planning & Delivery

• Own end-to-end program management of RLM initiatives, from scoping and planning through deployment and post-go-live stabilisation.
• Lead immediate delivery of Price Optimisation and Intelligent Store Transfer (IST) with the AWS partner, while shaping and sequencing the roadmap for the broader RLM scope.
• Own data-readiness dependencies across RLM modules, including demand, inventory, product and store master data, working with data and technology teams to ensure inputs are fit for planning, optimisation and analytics models.
• Develop and maintain detailed project plans, delivery roadmaps, and milestone schedules across all active RLM workstreams.
• Proactively identify risks, dependencies, and blockers, and drive timely resolution to keep programs on track.
• Track and report program progress, budget utilisation, and delivery health to senior stakeholders on a regular cadence.

Cross-Functional Coordination

• Coordinate delivery activities across planning, merchandising, supply chain, and technology teams to ensure aligned execution.
• Facilitate structured working sessions, sprint reviews, and steering meetings to maintain momentum and shared accountability.
• Manage interdependencies between RLM capability streams, including merchandise financial planning (MFP, category and APB/budget planning), assortment planning, initial allocation, replenishment, intelligent store transfers, initial pricing, price and markdown optimisation, and BI/analytics.
• Serve as the primary coordination point between business workstream leads and the RLM platform team.

Stakeholder Engagement & Reporting

• Build and maintain strong relationships with business, IT, and vendor stakeholders to align on priorities and delivery expectations.
• Prepare clear and concise program status reports, executive dashboards, and decision papers for leadership review.
• Communicate program objectives, risks, and outcomes with confidence across operational and senior leadership audiences.
• Support vendor and partner engagement (including AWS and RLM platform vendors) by coordinating delivery commitments, escalations, and change request processes.

Adoption & Change Management

• Design and execute change management and training plans to drive effective user adoption of deployed RLM capabilities.
• Define adoption metrics and monitor uptake across business functions, intervening where engagement or utilisation falls short.
• Drive deployment of RLM dashboards and decision-support analytics that give performance visibility across planning, inventory, pricing and stores.
• Partner with process owners to embed standardised ways of working aligned to platform capabilities.
• Capture and communicate business value realised from delivered capabilities to sustain stakeholder commitment.

What you will bring – Skills & Qualifications:

• Bachelors degree in Supply Chain Management, Retail Operations, Business Administration, Information Systems, or a related field.
• 8-10 years of experience in program or project management within retail technology, supply chain, or merchandising operations.
• Demonstrated experience managing cross-functional delivery programs involving RLM, planning, or supply chain platforms.
• Familiarity with the end-to-end retail lifecycle, including merchandise financial planning, OTB/APB, assortment and category planning, allocation, replenishment, store transfers, initial pricing, price optimisation, and markdown.
• Hands-on experience with RLM platforms such as Blue Yonder, Increff, or comparable solutions, or with cloud/AI-led retail solutions (e.g., AWS), is a strong advantage.
• Exposure to data- and ML-driven retail use cases such as demand forecasting, AI-driven pricing and markdown, and inventory optimisation, including data readiness and model adoption considerations.
• Proficiency in program management methodologies and tools, with the ability to manage multiple concurrent workstreams.
• Strong analytical skills with the ability to define KPIs, interpret delivery data, and translate findings into actionable recommendations.
• Proven ability to coordinate and influence cross-functional teams across business and technology without direct line authority.
• Solid change management and stakeholder communication skills, with experience driving adoption of enterprise technology solutions.

Excellent written and verbal communication skills, including the ability to prepare executive-level reporting and presentations