Program Manager, Operations

Remotedxb; Dubai; On-site; AED 450,000 - 750,000; Full time

Job summary

AffirmedRx is seeking a seasoned Program Manager to develop and lead enterprise-wide strategies across health care and PBM initiatives. You will steer multiple strategic projects, define success criteria with stakeholders, and establish governance and reporting to ensure alignment with client goals.

You will also guide cross-functional teams, manage risks, and identify process improvements to keep programs on track while balancing delivery commitments and travel requirements.

Qualifications

• Bachelor's degree in a relevant field (or equivalent work experience).
• 8+ years of industry experience in Managed Care or PBM.
• Proven experience in program management overseeing complex initiatives.
• Experience within a PMO or Client Implementation team.
• Strong understanding of project and program management methodologies and tools.
• Experience with AI and Vendor Integrations.
• Willingness to travel 20%-25%.

Responsibilities

• Develop and execute enterprise-wide program strategies aligned with company and client goals.
• Lead the planning, execution, and delivery of a portfolio of strategic projects.
• Define program goals, objectives, and success criteria in collaboration with stakeholders.
• Establish program governance, including communication plans and reporting mechanisms.
• Manage cross-functional project teams through influence, providing direction and guidance.
• Monitor and manage program risks, issues, and dependencies with mitigation strategies.
• Identify opportunities for process improvements and optimization within the program.
• Facilitate decision-making processes and issue resolution to keep programs on track.

Skills

Project management

Program management

Stakeholder management

Risk management

Communication planning

Education

Bachelor's degree in a relevant field

Tools

PMO tools

AI integrations tools

Vendor integration tools

Project management software

Job description

About the Company

AffirmedRx is on a mission to improve health care outcomes by bringing clarity, integrity, and trust to pharmacy benefit management. We are committed to making pharmacy benefits easy to understand, straightforward to access and always in the best interest of employers and the lives they impact.

Responsibilities

• Develop and execute enterprise-wide program strategies aligned with company and client goals
• Lead the planning, execution, and delivery of a portfolio of strategic projects
• Define program goals, objectives, and success criteria in collaboration with stakeholders
• Establish program governance, including communication plans and reporting mechanisms
• Manage cross-functional project teams through influence, providing direction and guidance
• Monitor and manage program risks, issues, and dependencies with mitigation strategies
• Identify opportunities for process improvements and optimization within the program
• Facilitate decision-making processes and issue resolution to keep programs on track

Requirements

• Bachelor's degree in a relevant field or equivalent work experience
• 8+ years of industry experience in Managed Care or Pharmacy Benefits Management (PBM)
• Proven experience in program management overseeing complex initiatives
• Experience within a Project Management Office (PMO) or Client Implementation team
• Strong understanding of project and program management methodologies and tools
• Experience with AI and Vendor Integrations
• Willingness and ability to travel 20%-25%

Preferred Qualifications

• Extensive experience in Managed Care, PBM, or Healthcare sectors
• Executive level presence and advanced problem-solving skills