Project Manager

MedNet UAE (MN-UAE) BU; Dubai; On-site; AED 279,000 - 502,200; Full time

Job summary

Munich Re / MedNet Global Health Care Solutions L.L.C. seeks a Project Manager to oversee digital transformation and regulatory programs across multiple markets.

You will translate business objectives into BRDs, RTMs, and use cases while coordinating with stakeholders and technology teams to ensure on-time, on-budget delivery. Responsibilities include governance, risk management, and leveraging AI-enabled enhancements to improve efficiency and scalability in core workflows.

Qualifications

• Experience in insurance industry project management.

Responsibilities

• Lead digital transformation and automation projects across core operational workflows.
• Drive key account roadmap execution and delivery, ensuring alignment with business objectives and customer expectations.
• Oversee regulatory compliance programs and certifications (ADHICS, SOC 2, ISO) to ensure organizational adherence.
• Implement emerging technologies, including AI-enabled process enhancements, to drive efficiency and scalability.
• Develop and manage comprehensive project plans, timelines, risk logs, and business cases with defined success metrics.
• Facilitate structured requirements-gathering workshops with stakeholders to identify objectives, translate findings into BRDs/RTMs/use cases.
• Partner with IT and business teams to ensure requirements translated into solution designs and roadmaps.
• Document project success criteria and KPIs aligned with outcomes and compliance.
• Conduct discovery and feasibility analyses for tech opportunities to support objectives and predictive analytics across markets.
• Collaborate with data teams to design intelligent automation that reduces manual work and improves compliance across workflows.

Skills

Project management

Integrations

Regulatory compliance

ISO/SOC2

Process improvement

Portal enhancements

AI-enabled tools

Governance

Stakeholder management

Job description

Project Manager

As a member of Munich Re the MedNet Global Health Care Solutions L.L.C. is one of the leading managed care service organizations that caters to healthcare needs. We are currently looking for a “Project Manager”, this position combines project management and service delivery management skills to manage an array of projects spanning integration initiatives, regulatory compliance programs (ADHICS, SOC2 certification, ISO standards), and portal enhancements. The role owns the translation of business objectives and regulatory requirements into solutions that drive operational efficiency, ensure compliance, and improve customer experience across multiple markets, while coordinating across business stakeholders, technology teams, and leadership to keep initiatives aligned and on track.

Responsibilities

• Digital transformation and automation projects across core operational workflows.


• Key account roadmap execution and delivery, ensuring alignment with business objectives and customer expectations.


• Regulatory compliance programs and certifications (such as ADHICS, SOC2, and ISO standards) that ensure organizational adherence to industry requirements.


• Implementation of emerging technologies, including AI-enabled process enhancements, to drive efficiency and support scalability.


• Develop and manage comprehensive project plans, timelines, risk logs, and business cases with defined success metrics for post-implementation evaluation.


• Facilitate structured requirements-gathering workshops with key stakeholders across business units, technology teams, and leadership to identify business objectives, operational needs, and regulatory requirements (ADHICS, SOC2, ISO standards), translating findings into detailed Business Requirements Documents (BRDs), Requirements Traceability Matrices (RTMs), and comprehensive Use Cases.


• Partner with IT application specialists and technical teams to ensure requirements are accurately translated into solution design, and implementation roadmaps, maintaining alignment throughout the delivery lifecycle.


• Document and define project success criteria, operational KPIs, and acceptance criteria that align with business outcomes and regulatory compliance standards.


• Conduct discovery and feasibility analysis to identify opportunities for implementing emerging technologies and process innovations that support organizational objectives, drive continuous operational improvements, enhance compliance capabilities, and enable predictive analytics across multi-market operations.


• Collaborate with data teams, developers, architects, and business stakeholders to design and develop intelligent automation solutions that drive operational efficiency, reduce manual processes, and support regulatory compliance across core workflows.

Qualifications

• Insurance industry PM experience (4+ years).


• Proven delivery in integrations, regulatory/compliance (ADHICS, SOC 2, ISO), process improvements, and portal enhancements.


• Strong governance: scope/plan/critical path, risk/issue/change control, stakeholder comms; delivery to time/quality/cost.


• Ability to partner with Risk/Complianceand Commercial; experience applying AI toolsto PM deliverables.


• Good knowledge and experience in project management tools and methodologies, Business requirement documentation, and process re-engineering.

Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunity employer.