- Manage and monitor all printing and production activities throughout the shift to ensure smooth workflow, timely output, and adherence to production plans.
- Lead machine operators, helpers, and production assistants by assigning tasks, monitoring performance, ensuring discipline, and providing guidance during operational challenges
C. Ensure Quality Standards
- Inspect printed materials, verify color accuracy, alignment, finishing quality, and ensure all output meets client specifications and internal quality benchmarks
D. Monitor Machine Performance
- Check machine settings, printing parameters, and operational conditions; identify abnormalities and coordinate with the maintenance team for timely repairs.
E. Plan and Organize Production Schedules
- Prepare daily and weekly production plans, allocate manpower, prioritize urgent jobs, and ensure optimal utilization of machines and resources.
F. Manage Raw Materials and Inventory
- Track ink, paper, packaging materials, and consumables; raise timely requests to the warehouse to avoid shortages and production delays.
G. Implement SOPs and Safety Guidelines
- Ensure all staff follow standard operating procedures, safety rules, PPE requirements, and printing-machine handling protocols
H. Maintain Production Documentation
- Prepare daily production reports, machine downtime logs, material usage records, and submit accurate data to the Production Manager.
I. Train and Develop Staff
- Conduct on‑the‑job training for new operators, refresh training for existing staff, and ensure everyone is updated on new processes or machine upgrades
- Identify bottlenecks, propose workflow improvements, reduce waste, enhance productivity, and support cost‑saving initiatives.
3. Key Performance Indicators (KPIs)
- Measures total printed/produced units per shift/day against the planned target to ensure productivity levels are met
- Tracks the percentage of error‑free, defect‑free printed materials delivered, ensuring adherence to quality standards and client specifications
- Monitors total downtime hours caused by breakdowns, setup delays, or operational interruptions; lower downtime indicates better planning and supervision.
- Measures the percentage of jobs completed within the scheduled timeframe, reflecting efficiency in workflow management.
- Tracks ink, paper, and consumable usage to ensure minimal waste and optimal resource utilization
- Evaluates operator productivity, adherence to SOPs, attendance, and overall discipline under the supervisor’s leadership
- Measures adherence to safety protocols, PPE usage, machine‑handling guidelines, and operational SOPs
- Assesses the accuracy and completeness of daily production reports, downtime logs, and material usage records.
- Tracks how quickly the supervisor responds to production issues, machine faults, or workflow delays
4. Qualifications & Experience
- Diploma/ITI in Printing Technology, Production, Mechanical, or related field
- 3–5 years of experience in printing or production operations, with supervisory experience preferred
- Logistics, Supply Chain or Business administration degree or diploma
- Experience in managing shift work is advantageous
- Forklift operator and / or other MHE licenced operator (working at heights required)
- Continuous improvement (6 sigma, lean methodology, 6S) proven track record
- Product knowledge of bearings, power transmission, electric motors, etc. a strong advantage
- Highly computer literate, proficient in MS Excel, Word and Outlook
- Systems knowledge, ERP e.g. SAP
- The job requires strong written and oral communication skills
- Highly effective interpersonal skills needed including conflict management