Product Quality Analysis Senior Operator

Kerakoll Group; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

Kerakoll Group in Dubai, UAE is seeking a detail-oriented QC Technician to perform sampling and comprehensive testing of raw materials, in-process materials and finished products. You will support QC Operators with digital workflows and SAP data entry, review records, and help maintain calibration and housekeeping in the laboratory.

You will also participate in production verifications, document issues, and contribute to continuous improvement through data review, trend analysis and SOP updates.

Qualifications

• Diploma or degree in Chemistry or related field.
• Experience in QC in a manufacturing environment.
• Autonomy in approved test methods and result interpretation.
• Ability to train junior staff.
• Familiarity with SAP for data input and verification.

Responsibilities

• Perform sampling and testing of materials per approved methods.
• Assist QC operators with digital workflows and data entry.
• Review worksheets and test records for accuracy and traceability.
• Support daily laboratory planning and prioritization of samples.
• Troubleshoot testing issues and document actions.
• Escalate out-of-spec results and deviations.

Skills

QC testing

Documentation

SAP familiarity

Digital literacy

Troubleshooting

Education

Chemistry degree

Tools

SAP

MS Excel

Job description

Job Description:

Key responsibilities

• Perform sampling and physical, chemical and performance testing of raw materials, in-process materials and finished products using approved methods and specifications.
• Execute complex, critical, non-routine or high-priority tests independently within established methods and authorization limits.
• Support QC Operators with routine digital workflows and basic ERP (Enterprise Resource Planning, i.e. SAP) system data entry, performing first-level checks on digital records and escalating IT or system issues when needed.
• Review laboratory worksheets, calculations and test records prepared by QC Operators for completeness, traceability and obvious inconsistencies before escalation to the QC Manager.
• Support allocation of daily laboratory work, prioritization of urgent samples and communication of status to the QC Manager.
• Perform first-level troubleshooting for test execution, sample preparation, equipment operation and data-recording issues; document actions and elevate unresolved matters.
• Identify, contain and promptly escalation atypical results, OOS (Out-of-Specification) / OOT (Out-of-Trend) indications, method deviations, sample issues, equipment failures and potential data-integrity concerns.
• Provide structured on-the-job training and practical qualification support for QC Operators on approved methods, sampling, equipment use, documentation and laboratory discipline.
• Support verification of equipment readiness, calibration status, sample archives, reagent/consumable availability and housekeeping.
• Participate in pre-production checks, routine process/product verification and investigations assigned by the QC Manager.
• Contribute technical observations to trend analysis, method optimization, SOP(Standard Operating Procedure) updates and continuous-improvement initiatives.

Decision authority

• Prioritizes assigned work and provides operational direction to QC Operators during the shift or day, in line with the QC Manager’s plan.
• Verifies technical completeness of routine records before managerial approval.
• May stop or suspend an analysis when safety, equipment status, sample identity or data integrity is in doubt; must document and elevate immediately.
• In the absence of QC Manager can authorize final result approval, product release, lot disposition, deviation closure, CAPA (Corrective and Preventive Action) closure or specification changes.

Key interfaces

• QC Manager, QC Operators, Production supervisors, R&D technical staff, Maintenance for routine operational coordination and IT support / ERP key users for routine issue escalation.

Success measures

• Quality and timeliness of assigned testing and technical record review.
• Percentage of junior team members trained and qualified as planned.
• First-level troubleshooting effectiveness and repeat-error reduction.
• Compliance of assigned equipment, records, samples and work areas.

Qualifications

Required qualifications and experience

• Technical diploma or degree in Chemistry, Industrial Chemistry, Materials Science or equivalent.
• Solid experience in QC laboratory activities in a manufacturing environment.
• Demonstrated autonomy in approved test methods, result interpretation, documentation and routine troubleshooting.
• Demonstrated ability to train and support less experienced laboratory personnel.
• Practical familiarity with company digital tools and ERP systems (such as SAP) for basic data input, search, and record verification.
• Good general digital literacy (e.g., standard PC use, MS Excel/Office) and comfort in supporting peers with everyday digital tasks.

Competencies

Technical

• Advanced use of routine QC methods and equipment.
• Technical review of raw data, calculations and laboratory records.
• First-level troubleshooting, sample management and calibration-status verification.
• Understanding of non-conformity escalation and data-integrity requirements.
• Basic proficiency with ERP systems (SAP or equivalent) for routine data entry and simple data checks.

Behavioral

• Technical ownership and coaching attitude.
• Precision, reliability and composure under operational pressure.
• Clear communication and collaborative teamwork.
• Proactive escalation and practical problem solving.

Requirements: