Product Manager – RIS

Roche; Dubai; On-site; AED 360,000 - 480,000; Full time

Benefits offered by this job

Roche branding

Job summary

Roche in Dubai seeks a Product Manager – RIS to lead digital health solutions across Lab Insights and Healthcare Insights. You will partner with Global Product Hubs to drive lifecycle management and PiPo transitions while ensuring smooth deployments and revenue continuity.

You will deliver detailed technical tender support, IT architecture requirements, and data security documentation for complex procurements, and coach local sales teams on the value of digital platforms.

Qualifications

• 5+ years in product management or health IT.
• Deep knowledge in Digital Health and LIS.
• Experience with IT tender specs and hospital procurement.
• Ability to influence without direct authority.
• Change agility in transforming global frameworks.
• Collaborative with global hubs and data privacy.

Responsibilities

• Drive portfolio lifecycle management and PiPo transitions.
• Provide detailed IT specifications and data security docs for tenders.
• Deliver advanced technical product training for local teams.
• Collaborate with Global Hubs and CoPs on product strategy.
• Support marketing and customer interactions.

Skills

Product management

Health informatics

Digital health

Laboratory information systems

Healthcare data analytics

Procurement tenders

Matrix leadership

Change agility

Cross-functional collaboration

Education

University degree in Health Informatics

Advanced business degree

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Opportunity

The Product Manager – RIS is the primary technical and operational expert for the Roche Information Solutions (RIS) portfolio, specifically focusing on digital products, Lab Insights, and Healthcare Insights across the region. Working in close collaboration with Global Product Hubs, this role drives software lifecycle management and phase-in/phase-out (PiPo) implementation for digital platforms. Additionally, this role is critical for commercial success, delivering detailed technical tender support for IT-heavy procurement, equipping local sales teams with specialized software training, and managing the local coordination of centralized marketing notifications and material introductions along with customer presentations and customer interactions.

Major Responsibilities

• Portfolio & Lifecycle Management: Drive specific portfolio call-to-actions, meticulously managing product life cycles, material introductions, and Phase-In/Phase-Out (PiPo) transitions to ensure zero disruption to customers or local revenue streams
• Technical Tender Support: Act as the ultimate subject matter expert for the RIS digital portfolios, providing highly detailed software specifications, IT architecture requirements, and data security documentation required to win complex procurement processes and informatics tenders
• Technical Training & Sales Enablement: Deliver and coordinate advanced technical product training for local commercial teams in strict alignment with global standards, ensuring sales teams can confidently articulate the value of Lab and Healthcare Insights. Engage and motivate sales teams around complex technical requirements and digital portfolio transitions
• Cross-Border Collaboration: Actively represent local affiliate interests within Global Product Hubs and Regional Communities of Practice (CoP), ensuring regional IT infrastructure realities and data privacy needs are factored into global digital product strategies

Stakeholders & Relationships

• Global Product Hubs & Regional CoPs: Acts as the primary interface to represent local technical/IT needs, provide feedback on digital product activations, and align on global training standards
• Integrated Marketing Partners: Works closely to provide the deep technical specifications and digital value narratives needed to build high-impact solution marketing campaigns
• Tender & Key Account Management Teams: Partners intimately to provide the technical backbone and IT documentation required for strategic tender submissions (especially involving CIOs and hospital IT boards)
• Network Commercial & Sales Teams: Influences and enables the sales force through rigorous digital solution training and platform transition management
• Quality, Regulatory, IT & Data Privacy Teams: Collaborates to ensure Marketing Notifications (MNs) are distributed compliantly and digital product transitions/activations align with local data privacy laws and regulatory statuses

Financial Scope & Budget Responsibilities

• Pricing Implementation: Directly responsible for the local pricing strategies (including subscription/SaaS models) for the RIS portfolio during product activations
• Tender Revenue Protection: Exerts massive influence on the affiliate’s revenue by securing technical compliance in high-value, multi-year laboratory IT and digital solutions tenders
• Operational Efficiency: Ensures cost-effective product transitions (PiPo) to minimize disruptions during software upgrades and digital material introductions

Leadership Skills & Lateral Management

• This role is an Individual Contributor position requiring exceptional lateral leadership, managing high technical complexity across the RIS portfolio without direct reporting lines

Who You Are

Minimum Requirements

• Experience: 5+ years of experience in product management, health informatics, Digital solution or specialized technical sales within the In Vitro Diagnostics (IVD) or Healthcare IT industry
• Subject Matter Expertise: Deep, specialized product knowledge in Digital Health, Laboratory Information Systems, Lab Insights, and Healthcare Data Analytics
• Tender & Procurement Acumen: Strong experience navigating highly technical IT tender specifications and hospital procurement processes (engaging with IT directors and CIOs)
• Matrix Leadership: Demonstrated ability to influence internal sales leaders, cross-functional local teams, and global hubs without direct authority
• Change Agility: Demonstrated ability to adapt to change, navigate ambiguity, and drive new ways of working within a transforming global framework
• Authentic & Courageous Leadership: You build trust through transparent communication and unwavering integrity. You are tenacious, constructively challenging the status quo to foster open dialogue, embrace diverse perspectives, and transform challenges into opportunities
• Collaboration and Operational Excellence: You break down silos to standardize processes, creating seamless alignment between global digital hubs, local data privacy requirements, and commercial execution

Preferred Requirements

• Professional Background: Experience managing complex software Phase-In/Phase-Out (PiPo) strategies, SaaS pricing, and handling software-related regulatory/marketing notifications
• Education: University degree in a relevant scientific, IT, or healthcare discipline (e.g., Health Informatics, Biomedical Engineering, Computer Science); advanced business degree is a plus

Competencies & Mindset

• Product Expertise: Customer Area (CA) focused product knowledge required to act as the primary technical expert for specific digital product lines (RIS, Lab Insights, Healthcare Insights)
• Technical Training: Ability to deliver and coordinate software/digital product training in alignment with global standards
• Technical Tender Support: Ability to provide detailed IT and product specifications for complex procurement processes
• Cross-Border Collaboration: Skilled in working with Global Product Hubs and Regional Communities of Practice (CoP) and ability to effectively represent local IT/market interests within regional and global teams
• Portfolio Management: Proven capability in driving specific portfolio call-to-actions (e.g., Phase-In/Phase-Out [PiPo] transitions for digital platforms)
• Sales Enablement: Proven ability to engage and motivate sales teams around technical software requirements, SaaS pricing strategies, and digital portfolio transitions

Where pay transparency applies, details are provided based on the primary posting location. For this role, the primary location is Dubai. If you are interested in additional locations where the role may be available, we will provide the relevant compensation details later in the hiring process.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.