Product Manager — Regulatory Licensing Platform

General Commercial Gaming Regulatory Authority - GCGRA; United Arab Emirates; On-site; AED 180,000 - 250,000; Full time

Job summary

General Commercial Gaming Regulatory Authority - GCGRA is seeking a detail-oriented Product Manager to lead the digitized regulatory licensing and investigations platform. The role focuses on regulatory frameworks, business analysis, and balanced collaboration with stakeholders to ensure compliant delivery.

The ideal candidate has a background in business/IT, regulatory projects, and demonstrated ability to document processes using UML/BPMN.

Qualifications

• Bachelor's degree or equivalent experience in business/IT.
• Proven experience as Product Manager or Business Analyst in regulatory/compliance projects.
• Strong understanding of regulatory licensing processes and frameworks.
• Proficient in documenting business processes using UML/BPMN.
• Familiarity with Agile project management is a plus.
• Excellent communication and interpersonal skills with stakeholders.
• Strong analytical and problem solving abilities with attention to detail.
• Proficient in MS Office, Jira, Trello, and data tools.

Responsibilities

• Product Ownership: gather and validate licensing requirements with stakeholders.
• Analyze current systems and identify business process gaps and improvements.
• Create clear documentation for processes, regulatory interpretations, and licensing practices.
• Lead stakeholder workshops and coordinate with Digital Delivery team and developers.
• Support UAT and assist stakeholders in validating the final product.
• Assist with project planning and status reporting to stakeholders.
• Prepare user manuals and training materials for the platform.

Skills

Product management experience

Regulatory licensing

Process documentation UML BPMN

Agile methodologies

Communication skills

Analytical problem-solving

Tools: Jira Trello MS Office

Teamwork & time management

Education

Bachelor's degree in business administration or Information Technology

Tools

JIRA

Trello

Microsoft Office

Job description

General Commercial Gaming Regulatory Authority - GCGRA is seeking a detail-oriented Product Manager to lead the digitized regulatory licensing and investigations platform. The role focuses on regulatory frameworks, business analysis, and balanced collaboration with stakeholders to ensure compliant delivery.

The ideal candidate has a background in business/IT, regulatory projects, and demonstrated ability to document processes using UML/BPMN.