Product Executive/Specialist - Molecular Biology

Zahrawi Group; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

Zahrawi Group is a leading GCC healthcare supplier seeking a Business Development professional to promote products, pursue new sales prospects, and negotiate contracts. Responsibilities include product demonstrations, market research, marketing coordination, and maintaining customer relationships in the UAE market.

The role involves training customers, providing product guidance, and ensuring timely invoicing and delivery while upholding Zahrawi standards and procedures.

Qualifications

• Knowledge related to Molecular Biology: PCR Workflow, Electrophoresis & Blotting, NGS Workflow & Techniques, NGS QC Workflow, DNA/ RNA Extraction and Sanger Sequencing Workflow.
• Good communication skills & English language – presentation skills.
• Client Relationship Building Skills.

Responsibilities

• Promote Zahrawi Group products and services to customers; identify new sales prospects and pursue them.
• Demonstrate products to potential customers and gather feedback for contracts/packages.
• Coordinate with Marketing to produce materials and maintain relationships with existing customers.
• Prepare reports by collecting, analyzing, and summarizing sales information and maintain product records.
• Process orders with the purchase team and ensure timely invoicing and payments.
• Train customers on equipment use, run validations, and resolve any issues they encounter.

Skills

Molecular biology knowledge

NGS workflows

PCR & sequencing

Client relationship building

English communication

Education

Bachelor's degree in Medical Laboratory, Molecular Biology, Biotechnology

Job description

About Zahrawi Group

Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.

Job Brief

The incumbent will be responsible to promote products and services to customers, discover and pursue new sales prospects, negotiate contracts, and maintain customer satisfaction with the aim of maximizing profits.

Accountabilities

• Adhere to all Zahrawi Policies & Procedures as applicable.

Market Research

• Conducting market research to identify new potential customers.
• Analyzing market trends to identify new products in the market and understanding their advantages and disadvantages.
• Planning and assisting with new product releases and events.
• Maintaining technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.

Business Development

• Establishing contact with new customers to inform them of our products, understanding their need and how we can help them.
• Providing potential customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.
• Following up with the new customers after the demo session to negotiate contracts and packages.

Ensuring all details of the contract are compliant with our rules & regulations.

Marketing

• Coordinating with the Marketing Department for any new materials that need to be done.
• Maintaining relationships with existing customers by providing them with support, information, and guidance.
• Recommending new products to existing customers as per their need and providing them with support, information, and guidance to ensure a great relationship with them.
• Providing existing customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.
• Assisting the customers in answering all product-related questions in a professional and timely manner.
• Recommending new service improvements to further build on the relationship.
• Advising helpful new product recommendations and suggestions to customers to increase revenue.
• Negotiating contracts and packages with existing customers.
• Maintaining quality service by establishing and enforcing Zahrawi standards.
• Contributing to the team effort by achieving the annual target set by the management and assisting the team when needed.

Data Tracking

• Preparing reports by collecting, analyzing, and summarizing information and maintaining accurate records of all products sold.

Orders

• Placing orders to the concerned purchase coordinator.

Invoicing

• Coordinating with the Finance Department to ensure proper invoicing of the products and following up with them with regards to the collection/payment.

Delivery

• Following up with the Procurement & Logistics team with regards to sending them the products and ensuring that it reaches them on time.
• Coordinate with the warehouse for the timely deliveries.

Application

• Conducting training session to customers.
• Assisting the customers with the equipment that is being used.
• Running validation tests with the customers to ensure that they fully understand how to use the equipment.
• Solve any issues that they might be facing while using the equipment.

Requirements

• Education: Bachelor’s degree in Medical Laboratory, Molecular Biology, Biotechnology or related
• Experience: 2+ years experience in molecular diagnostic solution, Next-Generation Sequencing (NGS), & Genomics field.
• Job Specific Skills: Knowledge related to Molecular Biology: PCR Workflow, Electrophoresis & Blotting, NGS Workflow & Techniques, NGS QC Workflow, DNA/ RNA Extraction and Sanger Sequencing Workflow. Good communication skills & English language – presentation skills. Client Relationship Building Skills.
• Additional details: Candidates are preferred to be based in UAE. Has valid UAE driving license.

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