Product Executive/Specialist - Medical Imaging

Zahrawi Group; Abu Dhabi; On-site; AED 110,000 - 170,000; Full time

Job summary

A leading healthcare company in the UAE is seeking a Product Executive/Specialist to promote medical imaging products. You will engage with customers, conduct market research, and oversee product demonstrations. The ideal candidate holds a Bachelor's Degree in Biomedical Engineering and has at least 2 years of experience in radiology sales within the UAE. You'll play a crucial role in maintaining customer satisfaction and supporting the sales process. Competitive salary and benefits are provided.

Qualifications

• 2+ years of experience in selling radiology related products, UAE market experience preferred.
• Candidates must be based in the UAE and willing to transfer to company visa.
• Based in UAE and willing to move on company visa.

Responsibilities

• Promote products and services to customers and maintain customer satisfaction.
• Conduct market research to identify new potential customers.
• Establish contact with new customers and provide product demonstrations.
• Coordinate with Finance Department for proper invoicing.
• Prepare reports by collecting and analyzing sales data and maintaining records.
• Provide training to customers and resolve product-related questions or issues.

Skills

Sales Prospecting

Customer Relationship Management

Market Research

Negotiation

Product Demonstration

Education

Bachelor's Degree in Biomedical Engineering or related field

Job description

Product Executive/Specialist - Medical Imaging - (610)

About Zahrawi Group

Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.

Job Brief

The incumbent is accountable to promote products and services to customers, discover and pursue new sales prospects, negotiate contracts, and maintain customer satisfaction with the aim of maximizing profits.

Accountabilities

• Adhere to all Zahrawi Policies & Procedures as applicable.

Market Research

• Conducting market research to identify new potential customers.
• Analyzing market trends to identify new products in the market and understanding their advantages and disadvantages.
• Planning and assisting with new product releases and events.
• Maintaining technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state‑of‑the‑art practices, and participating in professional societies.

Business Development

• Establishing contact with new customers to inform them of our products, understanding their need and how we can help them.
• Providing potential customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.
• Following up with the new customers after the demo session to negotiate contracts and packages.
• Ensuring all details of the contract are compliant with our rules & regulations.
• Following up with the Procurement & Logistics team regarding sending them the products and ensuring that it reaches them on time.

Marketing

• Coordinating with the Marketing Department for any new materials that need to be done.
• Maintaining relationships with existing customers by providing them with support, information, and guidance.
• Recommending new products to existing customers as per their need and providing them with support, information, and guidance to ensure a great relationship with them.
• Providing existing customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.
• Assisting the customers in answering all product‑related questions in a professional and timely manner.
• Recommending new service improvements to further build on the relationship.
• Advising helpful new product recommendations and suggestions to customers to increase revenue.
• Negotiating contracts and packages with existing customers.
• Maintaining quality service by establishing and enforcing Zahrawi standards.
• Contributing to the team effort by achieving the annual target set by the management and assisting the team when needed.

Data Tracking

• Preparing reports by collecting, analyzing, and summarizing information and maintaining accurate records of all products sold.

Orders

• Placing orders to the concerned purchase coordinator.

Invoicing

• Coordinating with the Finance Department to ensure proper invoicing of the products and following up with them regarding collection/payment.

Delivery

• Coordinate with the warehouse for the timely deliveries.

Application

• Conducting training session to customers.
• Assisting the customers with the equipment that is being used.
• Solving any issues that they might be facing while using the equipment.

Requirements

• Education: Bachelor's Degree in Biomedical Engineering or related field.
• Additional details: Candidates should be based in the UAE and must be willing to move onto company visa.
• Experience: 2+ years of experience in selling radiology related products (equipment and/or radiology consumables). UAE market experience is preferred.