Principal Solution Engineer - Marketing Cloud - Middle East

Salesforce; Dubai; Hybrid; AED 300,000 - 420,000; Full time

Job summary

Salesforce in Dubai seeks a Marketing Solution Engineer (Middle East) to partner with sales, design tailored demos, and translate customer needs into Marketing Cloud architectures. Hybrid role based in Dubai (or Riyadh) serving enterprise and commercial clients.

You will stay ahead of marketing tech trends, deliver POCs, respond to RFIs, and collaborate with product teams to incorporate regional feedback. English required; Arabic preferred.

Qualifications

• Experience in Solution Engineering, Digital Marketing, or Customer Success with Salesforce technology.
• Strong technical understanding of data-driven solutions, including Data 360 and CDPs.
• High-impact mindset blending deal making, deal closing, and delivering ongoing value with an AI lens.
• Excellent communication and presentation skills to persuade diverse audiences including C-level executives.
• Proven ability to articulate a strategic vision for using marketing and data technologies to drive business outcomes.
• Fluent in English; Arabic is highly preferred.

Responsibilities

• Partner with Account Executives to qualify opportunities and build winning sales strategies for Marketing Cloud.
• Design and deliver tailored product demonstrations, proofs of concept (POCs), and technical presentations.
• Translate customer business requirements into Marketing Cloud solution architectures (Email Studio, Journey Builder, Personalization, Data Cloud integration, etc.).
• Respond to RFPs/RFIs with compelling, technically sound proposals.
• Stay current on marketing technology trends, competitive landscape, and regional digital marketing maturity.
• Build trusted relationships with customer marketing, IT, and digital transformation stakeholders.
• Collaborate with Product Management to relay regional customer feedback.
• Support regional marketing events, webinars, and executive briefings.

Skills

Solution Engineering

Marketing Cloud

Data Platforms

Bilingual English/Arabic

Tools

PowerPoint

Marketing Cloud

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

About The Role

As a Marketing Solution Engineer, you'll be the technical and strategic partner to our sales teams across the Middle East, helping customers understand how Salesforce Marketing Cloud can transform their customer engagement and marketing automation. You'll combine deep product expertise with regional business acumen to design and deliver compelling solutions for enterprise and commercial customers.

• Title: Solution Engineer – Marketing Cloud (Middle East)
• Grade: Grade 8 (Principal)
• Location: Dubai, UAE (or Riyadh, KSA) — Hybrid

Key Responsibilities

• Partner with Account Executives to qualify opportunities and build winning sales strategies for Marketing Cloud
• Design and deliver tailored product demonstrations, proofs of concept (POCs), and technical presentations
• Translate customer business requirements into Marketing Cloud solution architectures (Email Studio, Journey Builder, Personalization, Data Cloud integration, etc.)
• Respond to RFPs/RFIs with compelling, technically sound proposals
• Stay current on marketing technology trends, competitive landscape, and regional digital marketing maturity
• Build trusted relationships with customer marketing, IT, and digital transformation stakeholders
• Collaborate with Product Management to relay regional customer feedback
• Support regional marketing events, webinars, and executive briefings

You're Our Person If...

• You have proven experience in a role such as Solution Engineering, Digital Marketing, or Customer Success with Salesforce technology or technical consulting, with a strong focus on marketing technology and customer engagement solutions.
• You have a strong technical understanding of data-driven solutions, including Data 360 and customer data platforms.
• You are "high-impact" minded blending Deal Making, Deal Closing, and Driving Ongoing Value — following clients through creating, activating, using, and expanding solutions, with a strategic data + AI lens
• You have excellent communication and presentation skills, with the ability to persuasively present complex technical and data-centric concepts to audiences ranging from technical teams to C-level executives.
• You have a proven ability to develop and articulate a strategic vision for using marketing and data technologies to drive business outcomes.
• You are fluent in English and Arabic is highly preferred.

Even Better If...

• You have knowledge of programming languages and at least two years of hands-on experience with Agentic marketing solutions.
• You have experience in deployment, meaning whatever you are solutioning for a client has a production-grade prototype in mind.
• You are AI versed and lean into coding agents, vibe coding that are shaping any asset, deliverable while focusing on scale but always having the actual understanding of the configuration and architecture of the components in mind
• You stay current on Customer Data Platform trends and data-driven marketing, and enjoy acting as a thought leader in the marketing technology space.
• You have a track record of working effectively with cross-functional teams, including sales, product management, and customer success.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.