Principal Product Manager, MENA CX and Catalog

Amazon; Dubai; On-site; AED 350,000 - 700,000; Full time

Job summary

Amazon in Dubai invites a Principal Product Manager to own the MENA Catalog for CX and Catalog quality. You will shape Arabic catalog quality and coordinate with WW translation, catalog, and business teams to deliver a top-tier regional experience.

You will drive long-term vision, partner with global teams, and lead end-to-end product delivery across Arabic and English catalogs, prioritizing local relevance and customer impact.

Qualifications

• 11+ years of product or program management experience.
• Experience owning roadmap strategy and definition.
• Experience with end-to-end product delivery.
• Experience as a product manager or owner.
• Fluency in Arabic.

Responsibilities

• Own the Catalog charter for MENA and set direction for quality.
• Partner with WW translation/catalog teams and business leadership.
• Collaborate with local and global teams to co-create products.
• Drive cross-organizational initiatives to improve catalog quality.

Skills

Roadmap strategy

End-to-end delivery

Product management

Fluency in Arabic

Analytical horsepower

Influencing skills

Technical aptitude

Curiosity

Education

MBA

Job description

Principal Product Manager, MENA CX and Catalog

DESCRIPTION

We are looking for a Principal Product Manager to own the Catalog charter for MENA region. MENA is a dual language market and this role will over index on ensuring Arabic Catalog is geared to achieve best in class quality WW. This role will also manage EN catalog for the region as that is a direct input into Arabic for a large part of our selection.

This charter is ambiguous requiring the candidate to problem solve uniquely. We require someone to set the direction of what a high quality cost efficient catalog structure should be for our markets. The stakeholders for this role will be MENA Tech Catalog WW translation/Catalog teams and MENA Business leadership.

While this charter can rest on WW roadmaps you will be required to partner with other teams to co-create Products or innovating new products bottom-up for our region. Catalog is present throughout the customer's shopping journey on site and this role will intersect with other CX pods such as Search Discovery and Evaluation. A successful candidate would prioritize what is locally relevant to our customers including the familiarity adequacy and fluency for Arabic and EN Catalog that is customer facing or an upstream input for other partner functions. You will be required to collaborate with various work streams product managers locally and globally technology and business leaders across Amazon. The ideal candidate would have a broad skill set including analytical horsepower business judgment technical aptitude strong influencing skills deep curiosity about how things work and a passion for creating a world-class catalog experience for our customers.

You will articulate and deliver comprehensive opportunities that link Catalog quality to other aspects of customer experience. You will need to have an eye to spot and relate customer pain points into an actionable product roadmap Think Big and own the long-term vision on Catalog quality. You will partner with senior leaders to drive cross-organizational initiatives.

We are open to hiring candidates to work out of one of the following locations: Dubai ARE

BASIC QUALIFICATIONS

• 11+ years of product or program management product marketing business development or technology experience
• Experience owning/driving roadmap strategy and definition
• Experience with end to end product delivery
• Experience as a product manager or owner
• Fluency in Arabic

PREFERRED QUALIFICATIONS

• Experience owning technology products
• MBA
• Experience in Catalog set up and architecture. Arabic fluency preferred.