Presales Solution Consultant GRC Solutions

ServiceNow; Dubai; On-site; AED 300,000 - 520,000; Full time

Job summary

ServiceNow in Dubai is seeking a Solution Consultant to partner with the Risk & Security Solution Sales team and drive GRC/IRM opportunities. You will lead discovery workshops, deliver product demonstrations, and map customer challenges to ServiceNow capabilities while supporting sales goals.

The role requires fluency in Arabic and English, deep GRC knowledge, and the ability to travel as needed. This is a full-time position based in Dubai with strong collaboration across product management and

Qualifications

• Experience integrating AI into work processes and decision-making.
• Pre-sales solution consulting or sales engineering experience with GRC knowledge.
• Domain knowledge in GRC; cyber security knowledge is a plus.
• Proficiency with ServiceNow or cloud software.
• Cross-functional collaboration with product management, marketing, partners and services.
• Territory management and pipeline building.
• Ability to travel as necessary.
• Fluency in Arabic and English essential.

Responsibilities

• Support solution sales as a technical consultant for a client-facing sales team.
• Lead discovery workshops to map customer challenges to solutions and provide product demonstrations.
• Understand customer goals and map to solution capabilities.
• Answer product feature and technical questions from customers and partners.
• Act as the domain SME across GRC.
• Provide feedback to product management about enhancements.
• Share best practices and reusable assets with the team.
• Identify cross-product sales opportunities matching customer needs.
• Stay current on regulatory trends and market differentiation.
• Support/speak at marketing events and conferences.

Skills

Pre-sales consulting

GRC domain knowledge

ServiceNow platform

AI in work processes

Arabic & English fluency

Job description

As a member of ourSolutionConsulting team you will have a major impact on our future success by partnering with the Risk & Security Solution Sales Team in driving net new business in the GRC/IRM domain. You will guide revenue for our GRC products with the support and partnership of Sales Product Management and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning as well as the domain itself during sales cycles.

What you get to do in this role:

The Solution Consultantis a technical consultantwiththe advanced ability todevelop position andprovideproduct-specificadvisory support during sales cycles while achieving quarterly and annual sales goals for an assigned particular you will:

• Support solution sales as a technical and domain expertof a client-facing sales team
• Lead discovery workshops to determine customers challenges and give product demonstrations to align our solution with customer needs
• Understand customer challenges and goals and map this back to solution capabilities
• Answer product feature and technical questions from customers channel partners and ServiceNow colleagues
• Act as the domain SME across the broad areas of GRC
• Provide feedback to product management about product enhancements thatcanaddress customer needs and provide additional value
• Shareand learnbest practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Identify build-out and deliver cross product sales opportunities (solutions that cover multiple different ServiceNow solutions) that map to customer challenges and industry needs
• Stay current on competitive analysis trending regulatory and risk developments and broader market differentiation
• Support/speak at marketing events including executive briefings conferences user groups and trade shows

Qualifications :

To be successful in this role you should have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analysing AI-driven insights or exploring AIs potential impact on the function or industry.
• Proven pre‑sales solution consultingor sales engineeringexperience with specific demonstrable knowledge ofGRC solutions
• Demonstrable domain knowledge in one or many of the core GRC domains (either in an advisory SC sales or industry practitioner context). Familiarity with the Cyber Security domain is a strong plus.
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
• Experience working collaboratively with product management product marketing partnersand professional services
• Proven soft skills relating to effective presentation of content working collaboratively in a team or partnership and personal drive to improve current skillsets or expand into new areas
• Territory management skills including pipeline building and working with Sales counterpart to guide execution excellence
• The ability to travelas necessary
• Fluency in Arabic and English essential

Additional Information :

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law.

Remote Work :

No

Employment Type :

Full-time