Advisory Presales Solution Consultant - Low Code Platform Solutions

ServiceNow; Dubai; On-site; AED 360,000 - 540,000; Full time

Job summary

ServiceNow is seeking a Presales Solution Consultant who combines technology know-how with strategic business insight to design high-impact solutions on the Now Platform. You will work with enterprise customers in the region, lead workshops, and collaborate with sales to qualify opportunities and demonstrate business value.

You’ll be the subject matter expert, presenting to executives and guiding multi-disciplinary teams through architecture, development, and PoC efforts in a fast-paced,

Qualifications

• Experience integrating AI into work processes or decision-making.
• Proven experience (c. 8 years) as a presales solution consultant.
• Experience architecting and delivering complex cloud-based platform solutions.
• Experience facilitating client-facing workshops to progress initiatives.
• Deep knowledge of low-code, RPA, business process automation or API management.
• Ability to lead a multi-discipline team delivering high-quality output in short timeframes.
• Experience in third party integrations using web services, JDBC, file-based parsers and SQL basics.
• Ability to quickly understand new technology through instruction and self-training.
• Strong enablement skills including coaching and mentoring for technical roles.
• Executive level presence and experience presenting to executives.
• Understanding of selling through partners.
• Extensive travel across the region including to KSA.
• Fluency in English and Arabic is essential.

Responsibilities

• Drive innovative business solutions and digital transformation with Enterprise customers in the region.
• Consult with customers to understand business needs and evangelize the business value of solution development on the Now Platform.
• Facilitate and lead workshops focusing on innovation ideation, co-creation, development and validation of solutions on the Now Platform.
• Partner with Core Sales and Solution Consulting to qualify customer needs and identify opportunities to deliver high value outcomes.
• Be the platform subject matter expert and present at executive briefings, workshops and marketing events.
• Architect and develop innovative solutions with a cross-functional digital consulting team in a pre-sales environment.
• Conduct architectural and/or technical workshops and PoCs that may include enablement sessions.
• Interact with the ServiceNow community as a thought leader on developing and extending applications on the Now Platform.
• Work with Product Management on upcoming releases and provide feedback from customer interaction.
• Keep abreast of ServiceNow product developments, complementary tech and trends to broaden use of the Now Platform.

Skills

Presales experience

Cloud platform architecture

Low-code / RPA / API management

Executive-level communication

English & Arabic fluency

Travel readiness

AI integration thinking

Cross-functional collaboration

Tools

Web services / JDBC

SQL basics

Job description

As a Presales Solution Consultant you bring the passion for our technology to our clients. You understand how ServiceNow creates value for the business combining solid technology knowhow with a strategic mind for business challenges.

Custom Application Development and Automation Solutions on the Now Platformis a rapidly growing focus area for ServiceNow. Since the Now Platform is now a leader in the Gartner Magic Quadrant for Enterprise Low-Code Application Platforms members of this team will have an opportunity to drive this next growth engine for ServiceNow along with support from the business unit executive team and sales.

Are you enthusiastic and curious to continuously understand demonstrate and prototype all the new features we release for our products twice a year Can you convince and excite stakeholders from a technical to C-Level of a new idea Then Solution Consultant is the right job for you!

ServiceNow is seeking a PresalesSolution Consultant that is a customer facing domain expert that drives innovative business solutions with our customers by applying technical and business skills. This role is a Pre-Sales/Solution Consulting role that is well versed in architecting custom solutions to address business problems on the Now Platform (or similar platforms).

With this role you will join a growing team of highly motivated Solution Consultants that gives you the environment to drive innovative scenarios learn and grow ongoing in dynamic environment.

What you get to do in this role

• Drive innovative business solutions and digital transformation with our Enterprise customers in the region
• Consult with customers to understand their business needs and pain points and evangelize the business value of solution development on the Now Platform
• Facilitate and lead workshops for customers focusing on innovation ideation co-creation development and validation of solutions on the Now Platform.
• Partner with Core Sales and Solution Consulting to qualify customer needs and identify opportunities to deliver high value business outcomes for clients
• Be the platform subject matter expert and presenting at executive briefings workshops and marketing events
• Architect and develop innovative solutions in collaboration with a cross-functional digital consulting team in a pre-sales environment
• Conduct architectural and/or technical workshops and/or Proof of Concepts/prototypes that may include enablement sessions
• Interact with the ServiceNow community as a thought leader on developing and extendingapplications on the ServiceNow platformin an innovative way
• Work closely with Product Management on upcoming releases and provide feedback from customer interaction
• Keep on top of ServiceNow product developments complementary technology and external trends in order to identify opportunities to broaden the use of the Now Platform outside of typical domains

Qualifications

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
• Proven experience (c. 8 years) as a presales solution consultant
• Experience architecting and delivering complex cloud-based platform solutions
• Experience facilitating client-facing workshops to successfully progress initiatives into the next phase of their lifecycle
• Deep knowledge of low-code RPA business process automation or API management
• Ability to work within and lead a multi-discipline team focused on delivering high-quality output in short timeframes
• Experience in third party integrations using web services JDBC file-based parsers and basic comprehension of SQL and database concepts
• Ability to quickly understand new technology through instruction and self-training
• Strong enablement skills including coaching and mentoring for technical roles
• Executive level presence and experience presenting to executive-level audiences
• Understanding of selling through partners
• Extensive travel across the region including to KSA
• Fluency in English and Arabic essential

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law.

At ServiceNow we lead with flexibility and trust in our distributed world of work.

For positions requiring access to technical data subject to export control regulations including Export Administration Regulations (EAR) ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Remote Work

No

Employment Type

Full-time