Precise Cash Counter Specialist - Banking Branch Operations

Mashreq; Dubai; On-site; AED 78,000 - 112,000; Full time

Job summary

Mashreq Bank in Dubai seeks an experienced teller to manage branch cash counter transactions and deliver high-quality service to a large customer base. The role emphasizes accuracy, risk-free processing, and adherence to bank procedures to minimize operational losses.

You will handle routine counter activities, support the CSM, and contribute to maintaining service standards while aiming for zero cash discrepancies and smooth branch operations.

Qualifications

• 3-4 years of teller experience in banking is required.
• Strong cash handling and counter transaction skills.
• Good customer service and interpersonal abilities.
• Ability to work under pressure with high attention to detail.
• Familiarity with bank policies, security protocols, and risk controls.

Responsibilities

• Manage branch cash counter transactions for a large customer base.
• Ensure accurate processing of all counter transactions per procedures.
• Strive to reduce customer wait times through efficient service.
• Maintain high accuracy to prevent cash differences and fraud risks.
• Provide feedback and seek guidance for irregular or suspicious transactions.

Skills

Counter transactions

Cash handling

Basic accounting

Customer service

Communication

Attention to detail

Pressure management

Banking experience

Teller experience

Job description

Mashreq Bank in Dubai seeks an experienced teller to manage branch cash counter transactions and deliver high-quality service to a large customer base. The role emphasizes accuracy, risk-free processing, and adherence to bank procedures to minimize operational losses.

You will handle routine counter activities, support the CSM, and contribute to maintaining service standards while aiming for zero cash discrepancies and smooth branch operations.