Pool Technician

Royal Caribbean International; Dubai; On-site; AED 134,000 - 268,000; Full time

Job summary

Royal Caribbean International in Dubai is seeking an experienced supervisor for water park maintenance to lead a team and ensure safe, reliable operation of water systems.

Five+ years in water park settings with at least three years in supervision are required, including pumps, chemistry, filtration and monitoring. Excellent customer service aligned with The Royal Way is essential, as is HR policy knowledge.

Qualifications

• Minimum five years experience in a water park environment with at least three years in a supervisory role.
• Experience maintaining water pumping, chemistry, filtration and monitoring equipment.
• Ability to apply Royal Caribbean's The Royal Way in guest and coworker interactions.
• Ability to learn and apply HR policies and practices.
• Experience supervising a team of repairmen with coaching and development.
• Experience administering disciplinary actions to improve performance.

Responsibilities

• Supervise a team of repairmen and ensure maintenance of water-related equipment.
• Ensure water treatment and pumping systems operate safely and efficiently.
• Uphold customer service standards per The Royal Way in interactions with guests and coworkers.
• Coach and develop staff to improve performance and professionalism.
• Administer disciplinary actions when necessary to address performance issues.

Skills

Supervisory experience

Water park maintenance

Water pumping

Water chemistry

Filtration systems

Team leadership

Disciplinary actions

Customer service

Job description

• Previous supervisory experience in a water park environment is essential.
• Minimum five years previous experience in a water park environment with a minimum three years of supervisory responsibilities of maintaining the water related equipment and areas in good working condition.
• Expertise in maintenance of water pumping, water chemistry, filtration and monitoring equipment.
• Ability to apply customer service skills, according to Royal Caribbean International's The Royal Way when interacting with guests and coworkers.
• Ability to learn and utilize knowledge of policies and practices involved in the human resources function.
• Ability to supervise a team of repairmen in a positive and productive manner by motivating, developing and managing employees as they work.
• Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or recommend termination of employment.