Pool & Beach F&B Attendant — Sunny Service Pro

Accor; Ajman; Presencial; AED 20.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive medical coverage

Meals on duty

Heartist Card – discounted Accor room

Discounts at Accor restaurants and Out

Learning opportunities via Accor's Acc

Career growth within Accor's global

CSR and community involvement

Descripción de la vacante

Fairmont Ajman, a beachfront 5-star hotel, seeks a Pool & Beach Server to deliver exceptional guest experiences at our pool and beach areas. You will welcome guests, present menus, take orders, and ensure timely service while maintaining high standards of cleanliness and safety.

Join us to contribute to a memorable guest experience through attentive service, menu knowledge, and teamwork with kitchen and bar colleagues, in a vibrant outdoor setting on the Ajman coast.

Formación

• Good command of spoken English; additional languages are an advantage.
• Strong communication and interpersonal skills.
• Knowledge of food and beverage service standards and basic POS operations.

Responsabilidades

• Welcome guests warmly, present menus, and provide accurate information about food and beverage offerings.
• Take food and beverage orders accurately and serve them promptly in accordance with hotel service standards.
• Provide poolside and beachside service, ensuring guests receive attentive and efficient service throughout their visit.
• Recommend menu items, beverages, and promotions to enhance the guest experience and maximize revenue.
• Prepare and set up service stations, tables, trays, and other operating equipment before service.
• Ensure tables, sun loungers, poolside areas, and beach service areas are clean, tidy, and properly maintained.
• Process orders and payments accurately using the hotel’s POS system and follow established billing procedures.
• Coordinate with the kitchen and bar teams to ensure timely and accurate delivery of orders.
• Monitor guest satisfaction, respond promptly to requests, and handle guest concerns professionally, escalating issues when necessary.
• Follow all food safety, hygiene, sanitation, and health and safety standards, including pool and beach operating procedures.
• Maintain knowledge of menu ingredients, allergens, promotions, and responsible alcohol service requirements.
• Assist with stock replenishment, equipment handling, and end‑of‑shift cleaning and closing duties.
• Follow hotel policies, grooming standards, and departmental procedures while demonstrating the Fairmont values and Heartist culture.
• Perform any other reasonable duties assigned by the management team.

Conocimientos

Spoken English

Communication skills

POS knowledge

Guest service

Herramientas

POS system

Descripción del empleo

Fairmont Ajman, a beachfront 5-star hotel, seeks a Pool & Beach Server to deliver exceptional guest experiences at our pool and beach areas. You will welcome guests, present menus, take orders, and ensure timely service while maintaining high standards of cleanliness and safety.

Join us to contribute to a memorable guest experience through attentive service, menu knowledge, and teamwork with kitchen and bar colleagues, in a vibrant outdoor setting on the Ajman coast.