Pool & Beach Concierge — Guest Service & Safety

Accor; Dibba Al Fujairah; On-site; AED 29,000 - 42,000; Full time

Job summary

Fairmont Fujairah Beach Resort in the United Arab Emirates seeks a Pool Attendant to greet guests, provide exceptional customer service, and monitor pool safety. You will set up and maintain poolside areas and assist guests with inquiries, while ensuring hygiene and compliance with regulations.

The role requires teamwork, the ability to handle a fast-paced environment, and willingness to work evenings, weekends, and holidays.

Qualifications

• Greet guests with a friendly, welcoming attitude and provide excellent customer service.
• Monitor the pool area to ensure safety and comfort for all guests.
• Enforce pool rules and regulations in a courteous manner.
• Ability to work in a fast-paced environment and under pressure.

Responsibilities

• Set up and maintain poolside furniture, including chairs, towels, umbrellas, and tables.
• Assist guests with pool-related inquiries or concerns, offering recommendations or guidance as needed.
• Ensure the cleanliness of the pool area by picking up trash, wiping down surfaces, and ensuring proper disposal of waste.
• Take guest orders, provide recommendations, and deliver drinks promptly.
• Respond promptly to guest needs, such as providing towels, or ensuring seating arrangements are comfortable.

Skills

Guest service

Teamwork

Safety awareness

Stamina in fast-paced environments

Education

High school diploma or equivalent

Job description

Fairmont Fujairah Beach Resort in the United Arab Emirates seeks a Pool Attendant to greet guests, provide exceptional customer service, and monitor pool safety. You will set up and maintain poolside areas and assist guests with inquiries, while ensuring hygiene and compliance with regulations.

The role requires teamwork, the ability to handle a fast-paced environment, and willingness to work evenings, weekends, and holidays.