People Manager

Infinitive Capital; Dubai; On-site; AED 280,000 - 420,000; Full time

Job summary

Infinitive Capital in the UAE is seeking a senior People leader to manage HR operations, employee relations, and performance processes across business units. You will partner with business leaders to drive talent development, succession planning, and organizational effectiveness while ensuring compliance with UAE Labour Law and group policies.

You will oversee engagement initiatives, retention, and the employee experience, coordinating with payroll, learning, and governance teams to sustain high

Qualifications

• Bachelor's degree in HR, Business Administration, or related discipline.
• HR certification such as CIPD or SHRM is preferred.
• 8–10 years in progressive HR roles with 3–5 years in management.
• Experience in employee relations, performance, talent management, and HR operations.
• Strong knowledge of UAE Labour Law and HR regulations.
• Experience within construction, engineering, infrastructure, or project-based industries preferred.
• Proven experience managing People teams and supporting business leaders.
• Strong understanding of HR policies, organizational structures, and lifecycle processes.
• Experience using SAP SuccessFactors or similar HR management systems.
• Excellent communication, coaching, stakeholder management, and problem-solving skills.
• Ability to manage multiple priorities and sensitive employee matters in a fast-paced environment.

Responsibilities

• Lead people operations and governance across units, ensuring policy adherence.
• Advise managers on employee relations and policy applications.
• Support talent review, succession planning, and development needs.
• Drive employee engagement initiatives and retention strategies.
• Oversee organizational effectiveness, role alignment, and change management.
• Coordinate with Shared Services, Payroll, and other HR teams for case resolution.
• Monitor people metrics and provide insights to leadership.
• Ensure HR data accuracy in systems and support internal audits.

Skills

Employee relations

Performance management

Talent management

HR operations

Policy compliance

Communication

Stakeholder management

Problem solving

Organizational agility

Education

Bachelor's degree in HR or related

CIPD/SHRM certification preferred

Tools

SAP SuccessFactors

HR systems

Job description

Role Purpose

To manage and oversee People operations across assigned business units in the UAE, ensuring effective employee relations, performance management, employee engagement, talent development, and compliance with company policies and UAE Labour Law. The role partners with business leaders to support organizational effectiveness, employee experience, and the consistent delivery of People initiatives.

Key Accountabilities

People Management & Business Partnering

• Manage People activities across assigned business units, ensuring alignment with business objectives and Group People policies.
• Act as a key People advisor to managers on employee-related matters and organizational requirements.
• Support the People Director in implementing People strategies, initiatives, and operational priorities.
• Build strong relationships with business leaders to ensure effective People service delivery.

Employee Relations & Compliance

• Manage employee relations matters, including grievances, disciplinary actions, investigations, and conflict resolution.
• Provide guidance to managers on employee relations issues and the consistent application of company policies.
• Ensure compliance with UAE Labour Law, company policies, and applicable employment regulations.
• Escalate complex or sensitive employee relations matters to the People Director when required.

Performance Management

• Oversee the implementation of performance management processes across assigned business units.
• Guide managers on performance reviews, objective setting, Performance Improvement Plans (PIPs), and Performance Development Plans (PDPs).
• Monitor performance review cycles and ensure timely completion and compliance.
• Oversee probation management processes and ensure appropriate follow-up and documentation.

Talent Management & Succession Planning

• Support talent review and planning activities across assigned business units.
• Partner with managers to identify high-potential employees, critical roles, and development needs.
• Coordinate with Learning & Development to address capability gaps and support career development.
• Promote internal mobility and career progression in line with Group talent management frameworks.

Employee Engagement & Retention

• Lead employee engagement initiatives and action plans within assigned business units.
• Analyse employee feedback, turnover trends, and exit interview findings to identify improvement opportunities.
• Partner with managers to develop and implement retention and employee experience initiatives.
• Promote Innovo's culture, values, recognition, and employee wellbeing programs.

Organizational Effectiveness & Job Management

• Support organizational changes, restructuring initiatives, and role alignment within assigned business units.
• Ensure consistency in job titles, reporting lines, and role responsibilities in coordination with relevant stakeholders.
• Support change management initiatives and employee communication during organizational transitions.

People Operations & Governance

• Oversee the effective delivery of People processes and ensure adherence to established policies and procedures.
• Coordinate with Shared Services, Talent Acquisition, Payroll, and Government Relations teams to resolve employee-related matters.
• Ensure accurate employee records, documentation, and HR system data in collaboration with People Specialists and Shared Services.
• Support internal audits, policy reviews, and implementation of corrective actions.

People Analytics & Reporting

• Monitor key People metrics, including turnover, absenteeism, probation completion, performance management, and employee relations cases.
• Prepare regular People reports and provide insights to business leaders and the People Director.
• Identify trends and recommend actions to improve employee experience and organizational performance.
• Ensure data accuracy and effective use of SAP or any other HR systems.

Qualifications, Experience, Knowledge & Skills

• Bachelor's degree in Human Resources, Business Administration, or a related discipline.
• Professional HR certification such as CIPD, SHRM, or equivalent preferred.
• Minimum 8–10 years of progressive HR experience, including at least 3–5 years in an HR management, People Partnering, or supervisory role.
• Strong experience in employee relations, performance management, talent management, and HR operations.
• Comprehensive knowledge of UAE Labour Law, employment regulations, and HR best practices.
• Experience within construction, engineering, infrastructure, or project-based industries preferred.
• Proven experience managing People teams and supporting business leaders.
• Strong understanding of HR policies, organizational structures, and employee lifecycle processes.
• Experience using SAP SuccessFactors or similar HR management systems.
• Excellent communication, coaching, stakeholder management, and problem-solving skills.
• Ability to manage multiple priorities and sensitive employee matters in a fast-paced environment.