People Engagement & Internal Communications Lead

HSBC Holdings plc; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

HSBC Holdings plc in the UAE seeks a Business Support Manager to drive communications and engagement across WPB, including Wealth, EBS, Premier Direct and Branch channels. You will liaise with UAE stakeholders, manage the UAE Comms Hub, newsletters, and product/process updates to frontline teams.

The role focuses on culture change, people strategy execution, and delivering clear, engaging communications to a broad network of approximately 700+ colleagues.

Qualifications

• Proven ability to coordinate and manage internal communications programs.
• Strong writing and presentation skills for frontline teams.
• Experience in training capabilities initiatives and stakeholder engagement.

Responsibilities

• Lead frontline communications across UAE Comms Hub and weekly calls.
• Develop strategies to improve communications on product, process, and procedures.
• Drive initiatives aligned with the people agenda and ensure consistent messaging across channels.

Skills

Stakeholder management

Communication

Interpersonal skills

Analytical thinking

Presentation skills

Organizational skills

Team player

Resilience

Education

Graduation degree

Job description

HSBC Holdings plc in the UAE seeks a Business Support Manager to drive communications and engagement across WPB, including Wealth, EBS, Premier Direct and Branch channels. You will liaise with UAE stakeholders, manage the UAE Comms Hub, newsletters, and product/process updates to frontline teams.

The role focuses on culture change, people strategy execution, and delivering clear, engaging communications to a broad network of approximately 700+ colleagues.