Management Associate

United States Citigroup; Dubai; Hybrid; AED 180,000 - 240,000; Full time

Job summary

Citigroup UAE is seeking a Public Affairs Strategy Support professional to assist the Head of Public Affairs in implementing external and internal communications plans that support Wealth Citigold objectives and regulatory expectations.

You will help preserve and enhance the bank's image, coordinate media engagements for executives, and plan social media and community initiatives across the UAE. Bilingual English/Arabic communication is essential.

Qualifications

• Experience in public affairs or corporate communications within banking or financial services is preferred.
• Ability to craft messages in English and Arabic for internal and external audiences.
• Experience coordinating media and executive engagements and events.

Responsibilities

• Support UAE Head of Public Affairs in executing internal and external communication plans that advance Wealth Citigold objectives and protect the bank's reputation.
• Coordinate external communication and media engagements for executives and spokespeople, including press releases and interviews in Arabic and English; monitor media coverage.
• Plan and execute a social media strategy for UAE Wealth Head and key business representatives in the wealth area.
• Assist senior leadership with external speaking opportunities and coordinate branding materials for corporate events, forums, and sponsorships.
• Support internal communications by drafting newsletters, updating intranet content, and coordinating town halls and employee engagement initiatives.
• Participate in execution of community investment programs and volunteering activities across the UAE.
• Ensure full compliance with internal governance, risk management and budget tracking procedures.

Skills

Media relations

Crisis management

Strategic communications

Executive communications

Job description

Support Public Affairs Strategy Assist UAE PAO in implementing external and internal communication plans that support Wealth Citigold business objectives regulatory expectations and provide the businesses with strategic and focused communications counsel for franchise wide business operating across onshore activities The role will support preserving and enhancing the bank s image and reputation Media Relations Monitor media coverage support media engagements for executives spokespeople and coordinate press releases and interview logistics in Arabic and English The role will also support in planning and execution of a social media strategy for UAE Wealth Head and key businesses representatives of the wealth business External Communication Assist Wealth senior leadership external engagements and speaking opportunities in the UAE Coordinate Branding amp Communication plan for corporate events forums and sponsorships Internal Communications Support Executive internal communications for Wealth business employee engagement town halls business messaging coordination Contribute to develop internal newsletters UAE hub intranet content leadership messages and employee engagement campaigns ensuring alignment with the bank s strategic priorities and culture The public affairs manager will have a support role in all crisis communications and issues management Monitoring amp Reporting Track public affairs metrics news monitoring and prepare reports enabling alignment with internal and external communication standards CSR amp Community Investment Participate in the execution of corporate citizenship programs sustainability initiatives and volunteering activities that reflect the bank s commitment to enabling progress in the UAE i e Global Community Day Global Innovation Challenge disaster relief volunteering initiatives Governance Ensure full alignment with governance and risk amp controls implementation requirements Record management MCA Third Party management process Wealth ESPA Budgets

Key Responsibilities

• Support the UAE Head of Public Affairs in executing internal and external communication plans that advance Wealth Citigold business objectives and protect the bank s reputation
• Coordinate external communication and media engagements for executives spokespeople including press releases and executive appearances interviews in both Arabic and English and monitor media coverage
• Planning and execution of a social media strategy for UAE Wealth Head and key businesses representatives of the wealth business
• Assist Wealth Citigold Senior Leadership with external speaking opportunities and coordinate branding materials for corporate events forums and sponsorships
• Support internal communications by drafting newsletters updating intranet content and coordinating town halls and all other employee engagement initiatives
• You will participate in the execution of community investment programs sustainability initiatives and volunteering activities across the UAE
• Ensure full compliance with internal governance risk management and budget tracking procedures