People & Culture Executive — Luxury Hospitality

AccorHotels Middle East; Abu Dhabi; On-site; AED 156,000 - 223,000; Full time

Job summary

Delano Dubai is seeking a People & Culture Executive to shape how our people experience life at the hotel, from first welcome to everyday moments that make them feel supported, connected and valued.

You’ll collaborate with the People & Culture team and hotel leaders to keep people processes running smoothly, support teams and bring Delano’s culture to life through thoughtful service and reliable follow-through.

Qualifications

• Experience in People & Culture or Human Resources, ideally within luxury or lifestyle hospitality.
• Warm, approachable manner and ability to build trust with people at every level.
• Experience supporting onboarding, employee administration and day-to-day people processes.
• Confidence using HR systems, recruitment platforms and Microsoft Office.
• Understanding UAE employment practices and hotel operations.
• Strong organisation, attention to detail and ability to follow through with competing priorities.
• Sound judgement and discretion when handling confidential information.
• Collaborative, people-first mindset and curiosity to find better ways of doing things.
• You understand that behind every document, request and process is a person who deserves care and consideration.

Responsibilities

• Coordinate onboarding so new joiners feel informed, prepared and welcomed.
• Prepare employment paperwork in line with approved terms and follow up on outstanding documents.
• Work with departments to organise joining arrangements, induction schedules and settling in.
• Support recruitment through interview arrangements, candidate communication and updates in SmartRecruiters.
• Be an approachable point of contact for policies, benefits and day-to-day working life.
• Listen with care, provide clear guidance and involve the right People & Culture colleague when further support is needed.
• Handle personal information and sensitive conversations with discretion.
• Help team members navigate requests and processes, keeping them informed along the way.
• Maintain accurate employee records, personnel files and People & Culture systems.
• Prepare letters, certificates and documentation for approved transfers, promotions and other employment changes.
• Track probation reviews, leave and attendance records, following up with leaders where needed.
• Provide timely, accurate payroll inputs and coordinate visa and work permit requirements with the relevant teams.
• Keep records organised and ready for reporting and audits.
• Help organise recognition, wellbeing initiatives, celebrations and team events.
• Create clear, engaging team communications that reflect Delano’s personality.
• Support People Development with learning arrangements, participation records and team activities.
• Listen to feedback and contribute practical ideas that improve the team experience.
• Coordinate the paperwork and arrangements for internal moves and departures.
• Work with Payroll, IT and department leaders to complete clearance and offboarding requirements.
• Arrange exit interviews and ensure relevant feedback reaches the People & Culture leadership team.
• Help each transition feel organised, respectful and well communicated.
• Onboarding: New joiners arrive with the right arrangements in place and feel welcomed and supported.
• Team Support: Enquiries are handled with care, clear guidance and timely follow-up.
• Record Accuracy: Employee files and systems remain complete, current and confidential.
• Payroll & Administration: Inputs and employment documents are accurate and delivered within agreed timelines.
• Process Follow-through: Probation reviews, approvals and outstanding paperwork are tracked through to completion.
• Team Engagement: Activities and communications encourage participation, recognition and connection.
• Collaboration: Departments know what is needed, who is responsible and what happens next.
• Continuous Improvement: Team feedback leads to practical improvements in everyday People & Culture processes.

Skills

People & Culture

HR

Onboarding

Recruitment platforms

Microsoft Office

UAE employment practices

Hospitality

Organization

Discretion

Tools

HR systems

Job description

Delano Dubai is seeking a People & Culture Executive to shape how our people experience life at the hotel, from first welcome to everyday moments that make them feel supported, connected and valued.

You’ll collaborate with the People & Culture team and hotel leaders to keep people processes running smoothly, support teams and bring Delano’s culture to life through thoughtful service and reliable follow-through.