People & Culture Executive

Delano; Dubai; On-site; AED 150,000 - 210,000; Full time

Job summary

Delano Dubai is seeking a People & Culture Executive to shape the employee experience from the moment they join through everyday life at the hotel. You will partner with the People & Culture team and hotel leaders to keep people processes running smoothly and to bring Delano’s culture to life.

This hands-on role focuses on connecting with people, attention to detail, and ensuring a great team experience through thoughtful service and reliable follow-through.

Qualifications

• Experience in People & Culture or HR, ideally within luxury hospitality.
• Ability to handle onboarding, employee administration and day-to-day HR processes.
• Proficiency with HR systems and recruitment platforms, plus MS Office.

Responsibilities

• Coordinate onboarding for new joiners with informed, prepared, welcoming processes.
• Maintain employee records, personnel files and HRIS data with accuracy.

Skills

People & Culture

HR systems

Microsoft Office

UAE labour practices

Job description

Role Overview

As People & Culture Executive at Delano Dubai, you ll help shape how our people experience life at the hotel from their first welcome to the everyday moments that make them feel supported, connected and valued.

You ll work closely with the People & Culture team and hotel leaders to keep people processes running smoothly, support our teams and bring Delano s culture to life.

This is a hands-on role for someone who enjoys connecting with people, takes pride in getting the details right and understands that a great team experience comes from both thoughtful service and reliable follow-through.

What You ll Do

Make Every Welcome Count

• Coordinate onboarding so new joiners feel informed, prepared and welcomed.
• Prepare employment paperwork in line with approved terms and follow up on outstanding documents.
• Work with departments to organise joining arrangements, induction schedules and the practical details of settling in.
• Support recruitment through interview arrangements, candidate communication and updates in SmartRecruiters.

Be There for Our People

• Be an approachable point of contact for questions about policies, benefits and day-to-day working life.
• Listen with care, provide clear guidance and involve the right People & Culture colleague when further support is needed.
• Handle personal information and sensitive conversations with discretion.
• Help team members navigate requests and processes, keeping them informed along the way.

Keep the Details Right

• Maintain accurate employee records, personnel files and People & Culture systems.
• Prepare letters, certificates and documentation for approved transfers, promotions and other employment changes.
• Track probation reviews, leave and attendance records, following up with leaders where needed.
• Provide timely, accurate payroll inputs and coordinate visa and work permit requirements with the relevant teams.
• Keep records organised and ready for reporting and audits.

Bring Our Culture to Life

• Help organise recognition, wellbeing initiatives, celebrations and team events.
• Create clear, engaging team communications that reflect Delano s personality.
• Support People Development with learning arrangements, participation records and team activities.
• Listen to feedback and contribute practical ideas that improve the team experience.

Support Every Transition

• Coordinate the paperwork and arrangements for internal moves and departures.
• Work with Payroll, IT and department leaders to complete clearance and offboarding requirements.
• Arrange exit interviews and ensure relevant feedback reaches the People & Culture leadership team.
• Help each transition feel organised, respectful and well communicated.

How Success Looks

• Onboarding: New joiners arrive with the right arrangements in place and feel welcomed and supported.
• Team Support: Enquiries are handled with care, clear guidance and timely follow-up.
• Record Accuracy: Employee files and systems remain complete, current and confidential.
• Payroll & Administration: Inputs and employment documents are accurate and delivered within agreed timelines.
• Process Follow-through: Probation reviews, approvals and outstanding paperwork are tracked through to completion.
• Team Engagement: Activities and communications encourage participation, recognition and connection.
• Collaboration: Departments know what is needed, who is responsible and what happens next.
• Continuous Improvement: Team feedback leads to practical improvements in everyday People & Culture processes.Company Description

Desired Candidate Profile

What You Bring

• Experience in People & Culture or Human Resources, ideally within luxury or lifestyle hospitality.
• A warm, approachable manner and the ability to build trust with people at every level.
• Experience supporting onboarding, employee administration and day-to-day people processes.
• Confidence using HR systems, recruitment platforms and Microsoft Office.
• An understanding of UAE employment practices and hotel operations.
• Strong organisation, attention to detail and the ability to follow through while managing competing priorities.
• Sound judgement and discretion when handling confidential information.
• A collaborative, people-first mindset and the curiosity to find better ways of doing things.
• Most importantly, you understand that behind every document, request and process is a person who deserves care and consideration.