People & Culture Executive

Ennismore; Dubai; On-site; AED 300,000 - 480,000; Full time

Job summary

Delano Dubai, part of Ennismore, seeks a People & Culture Executive to enhance the employee experience from welcome to everyday life at the hotel.

You'll partner with the People & Culture team and hotel leaders to run onboarding, administer HR records and payroll inputs, and coordinate visa and work permits. You’ll also help shape culture through communications and events.

Qualifications

• Experience in People & Culture or Human Resources, ideally within luxury or lifestyle hospitality.
• Warm, approachable manner and the ability to build trust with people at every level.
• Experience supporting onboarding, employee administration and day-to-day people processes.
• Confidence using HR systems, recruitment platforms and Microsoft Office.
• Understanding UAE employment practices and hotel operations.

Responsibilities

• Coordinate onboarding and joining arrangements for new joiners.
• Maintain employee records, personnel files and HR systems.
• Provide payroll inputs and coordinate visa/work permit requirements.
• Assist with recognition initiatives, wellbeing events and team communications.
• Support transitions, internal moves and offboarding processes.

Skills

People & Culture

HR Administration

Onboarding

Employee Relations

Recruitment Support

Microsoft Office

Education

Bachelor's degree in HR or related field

Tools

SmartRecruiters

HRIS

Payroll Systems

Job description

Role Overview

As People & Culture Executive at Delano Dubai, you ll help shape how our people experience life at the hotel from their first welcome to the everyday moments that make them feel supported, connected and valued.

You ll work closely with the People & Culture team and hotel leaders to keep people processes running smoothly, support our teams and bring Delano s culture to life.

This is a hands-on role for someone who enjoys connecting with people, takes pride in getting the details right and understands that a great team experience comes from both thoughtful service and reliable follow-through.

What You ll Do

Make Every Welcome Count

• Coordinate onboarding so new joiners feel informed, prepared and welcomed.
• Prepare employment paperwork in line with approved terms and follow up on outstanding documents.
• Work with departments to organise joining arrangements, induction schedules and the practical details of settling in.
• Support recruitment through interview arrangements, candidate communication and updates in SmartRecruiters.

Be There for Our People

• Be an approachable point of contact for questions about policies, benefits and day-to-day working life.
• Listen with care, provide clear guidance and involve the right People & Culture colleague when further support is needed.
• Handle personal information and sensitive conversations with discretion.
• Help team members navigate requests and processes, keeping them informed along the way.

Keep the Details Right

• Maintain accurate employee records, personnel files and People & Culture systems.
• Prepare letters, certificates and documentation for approved transfers, promotions and other employment changes.
• Track probation reviews, leave and attendance records, following up with leaders where needed.
• Provide timely, accurate payroll inputs and coordinate visa and work permit requirements with the relevant teams.
• Keep records organised and ready for reporting and audits.

Bring Our Culture to Life

• Help organise recognition, wellbeing initiatives, celebrations and team events.
• Create clear, engaging team communications that reflect Delano s personality.
• Support People Development with learning arrangements, participation records and team activities.
• Listen to feedback and contribute practical ideas that improve the team experience.

Support Every Transition

• Coordinate the paperwork and arrangements for internal moves and departures.
• Work with Payroll, IT and department leaders to complete clearance and offboarding requirements.
• Arrange exit interviews and ensure relevant feedback reaches the People & Culture leadership team.
• Help each transition feel organised, respectful and well communicated.

Desired Candidate Profile

What You Bring

• Experience in People & Culture or Human Resources, ideally within luxury or lifestyle hospitality.
• A warm, approachable manner and the ability to build trust with people at every level.
• Experience supporting onboarding, employee administration and day-to-day people processes.
• Confidence using HR systems, recruitment platforms and Microsoft Office.
• An understanding of UAE employment practices and hotel operations.
• Strong organisation, attention to detail and the ability to follow through while managing competing priorities.
• Sound judgement and discretion when handling confidential information.
• A collaborative, people-first mindset and the curiosity to find better ways of doing things.
• Most importantly, you understand that behind every document, request and process is a person who deserves care and consideration.